Care Assistant

CCH Group; Cheltenham; On-site; GBP 1,818,000 - 1,984,000; Full time

Benefits offered by this job

Guaranteed Hours

NVQ / Diploma Level 2 & 3 support

Career Progression Opportunities

Paid training

Enhanced pay for Bank holidays

Local mileage reimbursement

Blue Light Card discounts

No visa sponsorship

Job summary

Comfort Call is seeking Care Assistants to join our Cheltenham teams, delivering compassionate, person‑centred homecare to clients in their own homes. You will support daily living, companionship, and well‑being, while maintaining dignity and independence for service users across Cheltenham and surrounding areas.

We offer guaranteed hours, mileage reimbursement, paid training, and career progression opportunities within the Comfort Call group. No visa sponsorship is available for this role.

Qualifications

• Minimum 6 months of social care experience.
• Strong empathy and ability to build rapport with clients.
• Willingness to travel between local clients within Cheltenham and surrounding areas.
• Right to work in the UK (no visa sponsorship).

Responsibilities

• Provide companionship and practical support to service users.
• Assist with daily living tasks and promote independence.
• Record observations and communicate changes to the care team.
• Support with medication reminders and safety procedures.
• Assist with meals, housekeeping, and mobility support.
• Collaborate with families and other professionals to deliver consistent care.

Skills

Compassion

Communication

Reliability

Job description

Company Description

Care Assistants Wanted - Join Our Comfort Call team in Cheltenham!

Brighter Days. Fresh Challenges. Real Impact.

At Comfort Call (part of the CCH Group), every day is different. We are currently experiencing rapid growth and have multiple exciting opportunities available to fit your life.

We are actively recruiting for compassionate Care Assistants to join our dedicated teams supporting service users across the heart of Cheltenham.

What is Homecare?

Homecare is all about helping vulnerable adults remain safe, happy, and independent in the place they love most - their own home.

Unlike working in a residential or hospital setting, community care is focused on building genuine relationships, providing companionship, and supporting people to live life on their own terms.

You'll do far more than complete tasks - you'll become a trusted part of someone's day and make a real difference to their quality of life. If you want to go home each day knowing you've changed someone's life for the better, this role could be perfect for you.

Work Close to Home Across Cheltenham.

We're currently recruiting Care Assistants across some of Cheltenham's most vibrant and diverse communities. Thanks to rapid expansion, we are actively hiring for:

• Cheltenham is one of our rising stars! With new referrals arriving every week, this area is growing at an exciting pace. Supported by a small, dedicated team, we have ambitious plans to expand into several thriving local teams across the area. With a mix of council-contracted and private clients, there's plenty of variety and opportunity to make a real impact.
  
• Forest of Dean is an exciting new area for us, and the demand is already clear to see! As we continue to expand into new locations, we're keen to build a strong presence in DN4 and establish dedicated care rounds within the community. Initially supporting council-contracted clients, we hope to grow our reach even further and welcome private packages alongside them as the area develops. It's a fantastic opportunity to be part of something from the very beginning.

• (We also have opportunities across through out Cheltenham and Gloucestershire)

Local Work, Local Clients

We aim to match our Care Professionals to clients within their local area wherever possible, helping you spend less time travelling and more time making a difference.

Competitive Pay

We believe great work deserves great pay. You will be paid

• Monday-Sunday: £13.20 per hour plus mileage

Our services operate 7 days a week. 24 hours a day, 365 days per year. This includes weekends and bank holidays (including over the festive period)

We are currently looking for staff to cover the below shifts patterns:

• Earlies - 6.00am - 15.00pm

• Tea & Bed - 15.00pm- 22.30pm

• Alternate weekends on a 2 weekly rota basis

About the Roles & Specific Packages

You'll play a vital role in supporting our service users to live independently, with dignity and confidence. Because we provide highly tailored, person-centred care, we are currently welcoming applications from both male and female care professionals to cover new referrals.

(Please note: Where specific client packages require a male or female carer for personal care, this is an occupational requirement exempt under the Equality Act 2010).

Job Description

What Else You'll Help With

• Companionship - conversations, activities, outings

• Social Inclusion - encouraging participation in hobbies, interests, and community activities

• Promoting Independence - ensuring dignity and choice are at the forefront of your care

• Medication Management - collecting prescriptions, reminders, safe administration

• Nutrition & Mealtimes - cooking nutritious meals, considering dietary needs

• Housekeeping - light cleaning, laundry, tidying

• Mobility Assistance - transfers, walking support, use of aids

• Health Monitoring - observing and reporting changes in condition

• Emotional Support - empathy, reassurance, and a listening ear

• Documentation - accurate record keeping

• Safety & Emergency Response - creating safe environments, acting quickly when needed

• Collaboration - working closely with colleagues, professionals, and families

Qualifications

What You'll Need (Besides a Cape and Superpowers!)

Hold onto your hats -- ideally, you'll have at least 6 months of social care experience to join our merry band of care crusaders!

But here's the truth: what matters most to us is your heart of gold and your ability to sprinkle kindness wherever you go. You'll need to be as resilient as a rubber band and as eager to learn as a curious kitten. Don't worry - we'll help you level up your skills and knowledge as part of our close-knit (and delightfully quirky) team.

While experience is a bonus, we're really looking for people who:

• Have compassion oozing from every pore.

• Can communicate like a UN diplomat.

• Possess problem-solving powers that would impress Mother Teresa.

• Are committed to respectful, high-quality care that would make your gran proud.

• Have the right to work within the UK ( Please note: We are unable to offer visa sponsorship).

• Are willing and able to travel between clients within the local community.

Additional Information

What You'll Receive

• Guaranteed Hours available for the right candidates - giving you the security of regular work.

• Fully Funded Qualifications: Ongoing support to achieve your NVQ / Diploma Level 2 & 3 in Health and Social Care!

• Career Progression Opportunities: Clear pathways to advance into Senior Care, Coaching, or Management roles.

• Paid training

• Enhanced maternity, adoption, and paternity pay

• Death in Service payment

• Pension scheme

• Benefits & Well-being platform

• 28 days annual leave (pro rata)

• Cycle to Work scheme

• Refer-a-Friend bonus (£300 per referral)

• Blue Light Card eligibility (exclusive discounts!)

• Local work with paid mileage

• Enhanced pay for Bank holidays

• Access to our in-house app

• The backing of the largest care company in the UK

• No experience required

Ready to Join Our Team of Everyday Heroes?

If you're ready for a career adventure that's more exciting than a rollercoaster ride through a chocolate factory, apply today and become part of our journey to transform care.

We are proud to be an equal opportunities employer.