Care and Support Worker - Walkers Wood

The Wrekin Housing Group Limited; Telford; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free onsite parking

Cycle to work scheme

Employee Assistance Programme

Blue Light Discount

Rewards & discounts

Job summary

Housing Plus Group is seeking a Care and Support Worker for Walkers Wood in Donnington, TF2 7FF. You will help tenants aged 55+ with daily living tasks and social activities, ensuring a warm, inclusive community on-site 24 hours a day.

Join a team that values compassion, dignity, and independence, with opportunities to support residents in various activities and personal care while maintaining safety and wellbeing.

Qualifications

• Experience in care and support is desirable.
• Willingness to provide personal care, shopping, and daily living assistance.
• Enhanced DBS check is required.

Responsibilities

• Provide personal care, shopping, cleaning, laundry and meal preparation.
• Support tenants with social activities and events.
• Promote independence and inclusivity for residents.
• Work on-site at Walkers Wood and liaise with the care team.

Job description

The following content displays a map of the jobs location - Telford

Job Reference wrekinhousinggroup/TP/15671/909

Number of Positions:

3

Contract Type:

Full Time / Permanent

Working Hours:

Up to 37.5

Location:

Telford

Closing Date:

18/11/2026

Job Category:

Care & Support

Region / Division:

Choices

Business Unit:

Care and Support

Job Introduction

Job title:Care and Support Worker

Location:Walkers Wood, Donnington, TF2 7FF

Are you seeking a new challenge as a Care and Support Worker that allows you the opportunity to demonstrate a caring and compassionate nature, delivering excellent care and support services ? If so, we would love to hear from you.

Walkers Wood, is our ‘New’ ShireLiving service with 76 apartments offering people over the age of 55 a home for life where they can live independently within one of our apartments, with the additional reassurance that our team are on-site for 24 hours a day offering safety and security for all of our tenants who all have varying needs. Our vibrant communities within ShireLiving thrive on connection and joy, offering activities tailored to what our residents love most. Together , we create a warm , engaging environment where everyone feels valued and supported .

Our team of Care and Support Workers also support our tenants with social activities and events like bingo, live music, active gardening club, indoor bowling, craft activities, breakfast, lunches and snacks . When required, Care and Support Workers also support our tenants with personal care, shopping, cleaning, laundry, socialisation, medication management and meal preparation .

Joining our team at Walkers Wood will mean that you as a Care and Support Worker you will play a vital role in promoting and enabling inclusivity, individuality and independence through respectfully supporting our tenants who lead active lives exploring their interests .

We are looking for individuals who demonstrate the behaviours that underpin our organisational values, to ensure that the services to our customers are excellent. As a Support Worker, you will be required to display the following values and behaviours:

• Own it – make it happen
• Improve it - move things forward.
• Live it – show understanding and compassion

Care and Support Workers must also demonstrate the following values and behaviours:

• Caring -Placing individuals at the heart of the care, ensuring services are delivered with empathy , dignity, respect, inclusivity and integrity at all times
• Compassion -Requires a level of consideration, patience, empathy and understanding towards others people’s situation and their needs
• Communication -Always listen carefully, speak to people and act in a way that the person can understand
• Courage -Not to be fearful of trying new things to improve the quality of care and raise any concerns proactively
• Commitment -Provide a positive environment, with flexible and a proactive approach to our customer’s needs, helping to make each day special. Working collaboratively with colleagues and be accountable for providing services that make a positive difference to people’s lives.

Further details of the role, responsibilities and requirements are available in the Job description and Person Specification attached.

In return, we offer our Support Workers a rewarding opportunity to work within a team of experienced mentors and peers, ensuring that you can thrive at work . Other benefits include:

• Continuous professional development with training, coaching, and mentoring
• Enhanced maternity, shared parental, and adoption leave
• Free onsite parking
• Paid Carer’s leave
• Access to a number of fantastic rewards including free and discounted tickets to popular destinations
• Access to Blue Light Discount
• Access to our Employee Assistance Programme
• Cycle to work scheme

Our Inclusive Culture:

The Housing Plus Group is an inclusive employer committed to supporting all employees.We know that people perform better when they can be themselves, so creating a culture which is inclusive isn’t only the right thing to do, but is crucial to the success of any organisation.All of our employee networks make a positive contribution to how we are able to support all of our staff and includes networks such as our LGBTQ+ employee group, disability positive, heritage and culture and our allies’network.

This role will require an Enhanced DBS check.