Care & Support Worker

Housing Plus Group; Telford; On-site; GBP 18,000 - 26,000; Part time

Job summary

Housing Plus Group is seeking a Care and Support Worker to deliver person-centred care and support to tenants aged 55 and over in a residential setting. The role involves assisting with daily tasks, personal care, and helping residents engage in social activities while ensuring safety and comfort on-site around the clock.

We value empathy, dignity, and teamwork, and our on-site team provides 24-hour cover to support independence and a sense of security for tenants with varying needs.

Qualifications

• Care values - empathy, dignity, respect, integrity at all times.
• Effective communication: listen, speak clearly and be understood.
• Courage to raise concerns and improve care.
• Commitment to flexible, proactive support.

Responsibilities

• Deliver personal care, shopping, cleaning, laundry and meal preparation.
• Support tenants with social activities and events.
• Assist with medication management when required.

Job description

Are you seeking an opportunity as a Care and Support Worker to deliver excellent care and support services? If so we'd love to hear from you.

ShireLiving service offers people over the age of 55 a home for life where they can live independently, with the additional reassurance that our team are on-site for 24 hours a day offering safety and security for all of our tenants who all have varying needs. Our team also support our tenants with social activities and events like bingo, live music, active gardening club, indoor bowling, craft activities, breakfast, lunches and snacks.

When required, Care and Support Workers also support our tenants with personal care, shopping, cleaning, laundry, socialisation, medication management and meal preparation.

We are looking for individuals who demonstrate the behaviours that underpin our organisational values, to ensure that the services to our customers are excellent. As a casual Care and Support Worker, you will be required to display the following values and behaviours:

• Own it – make it happen
• Improve it - move things forward.
• Live it – show understanding and compassion

Care and Support Workers must also demonstrate the following values and behaviours:

• Caring - Placing individuals at the heart of the care, ensuring services are delivered with empathy, dignity, respect, inclusivity and integrity at all times
• Compassion - Requires a level of consideration, patience, empathy and understanding towards others people’s situation and their needs
• Communication - Always listen carefully, speak to people and act in a way that the person can understand
• Courage - Not to be fearful of trying new things to improve the quality of care and raise any concerns proactively
• Commitment - Provide a positive environment, with flexible and a proactive approach to our customer’s needs, helping to make each day special. Working collaboratively with colleagues and be accountable for providing services that make a positive difference to people’s lives.

Further details of the Care and Support Worker role, responsibilities and requirements are available in the Job description and Person Specification attached.

Our Inclusive Culture:

The Housing Plus Group is an inclusive employer committed to supporting all employees. We know that people perform better when they can be themselves, so creating a culture which is inclusive isn’t only the right thing to do, but is crucial to the success of any organisation. All of our employee networks make a positive contribution to how we are able to support all of our staff and includes networks such as our LGBTQ+ employee group, disability positive, heritage and culture and our allies’ network.