Support Worker

Housing Plus Group; Newcastle-under-Lyme; On-site; GBP 23,000 - 27,000; Full time

Benefits offered by this job

CPD and training

Enhanced family leave

Free onsite parking

Paid Carer’s leave

Rewards and discounts

Blue Light Discount

Employee Assistance Programme

Cycle to work

Long service recognition

Job summary

Housing Plus Group is seeking a dedicated Support Worker to assist residents with learning and physical disabilities, delivering high-quality care in a compassionate, person-centred way. The role includes personal care, meals, medication administration and helping residents manage finances and daily activities.

You will work within a warm, supportive team, promoting independence and inclusion while adhering to safety and care standards.

Qualifications

• Experience delivering personal care and support to adults with disabilities.
• Ability to communicate with empathy and respect in diverse settings.
• Willingness to work as part of a supportive team to promote safety and dignity.

Responsibilities

• Provide personal care and daily living support to residents.
• Assist with meals, feeding and hydration during day-to-day routines.
• Administer prescribed medicines and monitor health changes as directed.
• Support residents with budgeting and shopping to maintain independence.
• Assist with PEG care and SALT-recommended diets when required.
• Support residents during activities, visits to cafes and day trips.
• Promote inclusion, privacy and respect in all interactions.

Skills

Caring

Compassion

Communication

Courage

Commitment

Job description

Are you seeking a new challenge as a Support Worker that allows you the opportunity to demonstrate a caring and compassionate nature, delivering excellent care and support services? If so, we would love to hear from you.

Support Workers at Heath Street provide a diverse range of care to individuals with learning and physical disabilities along with safety, security and reassurance with a range of care options available to meet their personal needs. Our vibrant communities thrive on connection and joy, offering activities tailored to what our residents love most. Together, we create a warm, engaging environment where everyone feels valued and supported.

All of our Support Workers at Heath Street, are committed to delivering excellent care and support services, which has resulted in this service receiving a “Good’’ rating by CQC.

We offer a wide variety of community access, such as, visits to cafes and lunches out, day trips, bingo, coffee mornings, pamper sessions, musical sessions. We support up to 6 individuals, both males and females, with everyday support including personal care, meal time support, medicine administration, managing finances and help with budgeting, we also support with PEG care and specified SALT recommended diets. We support with supermarket shopping and special visits.

Support Workers Joining our team at Heath Street will play a vital role in promoting and enabling inclusivity, individuality and independence through respectfully supporting our tenants who lead active lives exploring their interests.

We are looking for individuals who demonstrate the behaviours that underpin our organisational values, to ensure that the services to our customers are excellent. As a Support Worker, you will be required to display the following values and behaviours:

Values and behaviours

• Own it – make it happen
• Improve it - move things forward.
• Live it – show understanding and compassion

People supporting in care, must also demonstrate the following values and behaviours:

• Caring - Placing individuals at the heart of the care, ensuring services are delivered with empathy, dignity, respect, inclusivity and integrity at all times
• Compassion - Requires a level of consideration, patience, empathy and understanding towards others people’s situation and their needs
• Communication - Always listen carefully, speak to people and act in a way that the person can understand
• Courage - Not to be fearful of trying new things to improve the quality of care and raise any concerns proactively
• Commitment - Provide a positive environment, with flexible and a proactive approach to our customer’s needs, helping to make each day special. Working collaboratively with colleagues and be accountable for providing services that make a positive difference to people’s lives.

Further details of the role, responsibilities and requirements are available in the Job description and Person Specification attached.

Benefits:

• Continuous professional development with training, coaching, and mentoring
• Enhanced maternity, shared parental, and adoption leave
• Free onsite parking
• Paid Carer’s leave
• Access to a number of fantastic rewards including free and discounted tickets to popular destinations
• Access to Blue Light Discount
• Access to our Employee Assistance Programme
• Cycle to work scheme
• Long service recognition scheme

Our Inclusive Culture:

The Housing Plus Group is an inclusive employer committed to supporting all employees. We know that people perform better when they can be themselves, so creating a culture which is inclusive isn’t only the right thing to do, but is crucial to the success of any organisation. All of our employee networks make a positive contribution to how we are able to support all of our staff and includes networks such as our LGBTQ+ employee group, disability positive, heritage and culture and our allies’ network.