Support Worker - Heath Street

Housing Plus Group; Tunstall; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Continued professional development

Enhanced maternity/parental leave

Free onsite parking

Carer’s leave

Job summary

Housing Plus Group is hiring a Support Worker at Heath Street in Stoke on Trent. The role involves delivering compassionate care to residents with learning and physical disabilities, providing personal care, meal support and medication assistance, and enabling inclusive activity participation.

Joining a team committed to high-quality care, you will support up to six residents, engage in daily living tasks, budgeting help, and outings, with DBS checks and safeguarding all part of the role.

Responsibilities

• Provide care to individuals with learning and physical disabilities to ensure safety and comfort.
• Assist with personal care, meal-time support, and medication administration as required.
• Support up to 6 individuals in activities, outings and daily living tasks including budgeting and shopping.

Job description

The following content displays a map of the jobs location - Stoke on Trent

Job Reference wrekinhousinggroup/TP/8010/898

Number of Positions: 1

Contract Type: Full Time / Permanent

£26,890.50 per annum

Working Hours: 37.5

Location: Stoke on Trent

Closing Date: 10/11/2026

Job Category: Care & Support

Region / Division: Choices

Business Unit: Care and Support

Job Introduction

Position: Support Worker

Contact Type: Full Time / Permanent

Salary: £26,890.50 per annum

Are you seeking a new challenge as a Support Worker that allows you the opportunity to demonstrate a caring and compassionate nature, delivering excellent care and support services? If so, we would love to hear from you.

Support Workers at Heath Street provide a diverse range of care to individuals with learning and physical disabilities along with safety, security and reassurance with a range of care options available to meet their personal needs. Our vibrant communities thrive on connection and joy, offering activities tailored to what our residents love most. Together, we create a warm, engaging environment where everyone feels valued and supported.

All of our Support Workers at Heath Street, are committed to delivering excellent care and support services, which has resulted in this service receiving a "Good’’ rating by CQC.

We offer a wide variety of community access, such as, visits to cafes and lunches out, day trips, bingo, coffee mornings, pamper sessions, musical sessions. We support up to 6 individuals, both males and females, with everyday support including personal care, meal time support, medicine administration, managing finances and help with budgeting, we also support with PEG care and specified SALT recommended diets. We support with supermarket shopping and special visits.

Support Workers Joining our team at Heath Street will play a vital role in promoting and enabling inclusivity, individuality and independence through respectfully supporting our tenants who lead active lives exploring their interests.

We are looking for individuals who demonstrate the behaviours that underpin our organisational values, to ensure that the services to our customers are excellent. As a Support Worker, you will be required to display the following values and behaviours:

• Own it – make it happen
• Improve it - move things forward.
• Live it – show understanding and compassion

People supporting in care, must also demonstrate the following values and behaviours:

• Caring -Placing individuals at the heart of the care, ensuring services are delivered with empathy, dignity, respect, inclusivity and integrity at all times
• Compassion -Requires a level of consideration, patience, empathy and understanding towards others people’s situation and their needs
• Communication -Always listen carefully, speak to people and act in a way that the person can understand
• Courage -Not to be fearful of trying new things to improve the quality of care and raise any concerns proactively
• Commitment -Provide a positive environment, with flexible and a proactive approach to our customer’s needs, helping to make each day special. Working collaboratively with colleagues and be accountable for providing services that make a positive difference to people’s lives.

Further details of the role, responsibilities and requirements are available in the Job description and Person Specification attached.

In return, we offer our Support Workers a rewarding opportunity to work within a team of experienced mentors and peers, ensuring that you can thrive at work. Other benefits include:

• Continuous professional development with training, coaching, and mentoring
• Enhanced maternity, shared parental, and adoption leave
• Free onsite parking
• Paid Carer’s leave
• Access to a number of fantastic rewards including free and discounted tickets to popular destinations
• Access to Blue Light Discount
• Access to our Employee Assistance Programme
• Cycle to work scheme

Our Inclusive Culture:

The Housing Plus Group is an inclusive employer committed to supporting all employees.We know that people perform better when they can be themselves, so creating a culture which is inclusive isn’t only the right thing to do, but is crucial to the success of any organisation.All of our employee networks make a positive contribution to how we are able to support all of our staff and includes networks such as our LGBTQ+ employee group, disability positive, heritage and culture and our allies’ network.

If you need any support with submitting your application, please email: [e-mail]

This role will require an Enhanced DBS check.

• We are committed to carrying out safeguarding checks with all our colleagues. These checks may vary according to the role you have applied for, please refer to the job description for this role for details.
• We may close this vacancy early if we receive a high volume of applications.
• If you have not received an update within 2 working weeks of submitting your application, please assume that you have been unsuccessful on this occasion.

*Terms and Conditions are subject to review and may be amended from time to time, any changes to benefits advertised would be discussed during offer and onboarding.