Care and Support Assistant

McCarthy & Stone; Swindon; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Care & Support Assistant to join their team in Swindon. In this rewarding role, you will provide exceptional care to residents, ensuring their wellbeing and happiness. You will engage with residents through various activities, assist with daily tasks, and make a positive impact in their lives. The company offers a supportive environment with numerous benefits, including life insurance and training opportunities. If you are passionate about making a difference in the lives of older individuals, this could be the perfect opportunity for you!

Benefits

28 days holiday inclusive of bank holidays

Life insurance

Company pension

Management and leadership training

24/7 Employee Assistance Programme

Qualifications

• Experience in a care or support environment is ideal.
• Passion for enhancing the wellbeing of older people.

Responsibilities

• Provide individual care to residents, enabling them to live well.
• Support residents with activities promoting health and wellbeing.

Skills

Customer Service

People Skills

Teamwork

Care Experience

Education

QCF Health and Social Care (Adults) Level 2

Relevant Experience

Job description

McCarthy Stone is recruiting a professional Care & Support Assistant to join the team at our prestigious Gilbert Place development in Swindon, Wiltshire.

Built in 2021, Gilbert Place is a Retirement Living Plus development that consists of 65 apartments designed for those over 70, providing excellent on-site facilities and set within beautiful grounds. This is not traditional care; this is better!

Hourly rate: £12.39 per hour, plus up to an additional £1.30 for working evening and weekend hours.

McCarthy Stone offers a wealth of support and benefits, including:

• 28 days holiday inclusive of bank holidays (pro rata if part-time)
• Life insurance and company pension
• Opportunities to stay in our guest suites across all developments UK-wide
• Discounts on apartment purchases for employees and immediate family
• Management and leadership training, support with professional qualifications
• 24/7 access to Employee Assistance Programme (including counsellors and legal advisors) and in-house Mental Health First Aiders

About the role: As a Care & Support Assistant, you will provide the highest quality individual care to our residents, enabling them to live well in later life. Your duties will include housekeeping and domestic support across the estate, including apartment cleans. You will support and encourage residents to participate in activities that promote their health and wellbeing, assist with booking appointments, arranging transport, escorting visits when necessary, and helping with shopping. Every day will be diverse, offering opportunities to make a real difference using your people skills.

About you:

• You will be a warm, friendly individual, ideally with some experience in a care or support environment.
• You will have a passion for enhancing the wellbeing and happiness of older people and enjoy working as part of a team in a busy setting.
• You will be committed to delivering excellent customer service.
• You will want to work in the Health and Social Care sector and preferably hold a QCF Health and Social Care (Adults) Level 2 qualification; however, consideration will be given to candidates with alternative qualifications and relevant experience.

Could this role be the perfect job for you? Apply now! All applications will be reviewed as received, and we reserve the right to appoint before the closing date.

McCarthy Stone celebrates diversity and promotes equality and inclusion among our colleagues. We welcome applications from all, regardless of personal characteristics or background.

We do not offer sponsorship; only UK-based applications will be considered.

About Us: As the UK’s leading developer and manager of retirement communities, we provide high-quality homes to exacting standards. As of January 2025, McCarthy Stone operates over 545 developments across the UK, serving more than 24,200 residents.

We believe in championing the role, wellbeing, and happiness of older people. We launched the McCarthy Stone Charitable Foundation in late 2020 to support local causes aiding older people in need across Britain.

We are proud to be certified as a Great Place to Work 2025 and to be listed on the Great Place to Work Wellbeing list!