Care and Support Assistant

McCarthy & Stone; Southampton; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Care and Support Assistant, where you'll provide vital support to older residents, enhancing their wellbeing and happiness. This role offers a unique opportunity to make a real difference in people's lives through compassionate care and assistance with daily activities. With a competitive hourly rate and a wealth of benefits, including training and support for professional qualifications, this position is perfect for those passionate about the Health and Social Care sector. Embrace a rewarding career in a supportive environment that values diversity and inclusion.

Benefits

28 days holiday inclusive of bank holidays

Life insurance

Company pension

Employee Assistance Programme

Management and leadership training

Discounts on apartment purchases

Access to guest suites across developments

Health screening

Long service award

Qualifications

• Experience in a care or support environment is ideal.
• Passion for enhancing the wellbeing of older people.

Responsibilities

• Provide individual care to residents, promoting health and wellbeing.
• Assist with housekeeping, appointments, and shopping.

Skills

Empathy

Customer Service

Teamwork

Communication

Education

QCF Health and Social Care Level 2

Relevant experience in care/support

Job description

McCarthy Stone are recruiting Care and Support Assistants to join the team at one of our newest developments, May Tree Place in Southampton, Hampshire.

Hourly rate: £12.39 per hour, plus up to an additional £1.30 per hour for evenings and weekends.

McCarthy Stone offer a wealth of support and benefits for their staff, including:

• 28 days holiday inclusive of bank holidays (pro rata if part-time)
• Up to an additional £1.30 for working evening and weekend hours
• Life insurance and company pension
• Opportunities to stay in our guest suites across all developments UK-wide
• Discounts on apartment purchases for employees and immediate family
• Management and leadership training and support with professional qualifications
• 24/7 access to Employee Assistance Programme (including counsellors and legal advisors) and access to in-house Mental Health First Aiders

About the role: As a Care & Support Assistant, you will provide the highest quality of individual care to our residents, enabling them to live later life well. Your duties will include housekeeping and domestic support across the estate, supporting residents in activities that promote their health and wellbeing, helping them book appointments, arrange transport, escort them on visits, and assist with shopping. Every day will be diverse, offering opportunities to make a real difference using your people skills.

About you:

• You will be a warm, friendly individual with ideally some experience in a care or support environment.
• You will have a passion for enhancing the wellbeing and happiness of older people and enjoy working as part of a team.
• You will be driven to deliver excellent customer service.
• You will want to work in the Health and Social Care sector and preferably hold a QCF Health and Social Care (Adults) Level 2 qualification; however, consideration will be given to candidates with alternative qualifications and relevant experience.

Could this role be the perfect job for you? Apply now! All applications will be reviewed promptly, and we reserve the right to appoint before the closing date.

McCarthy Stone celebrate diversity and promote equality and inclusion among our colleagues. We welcome applications from all, regardless of personal characteristics or background.

We do not offer sponsorship; only UK-based applications will be considered.

About Us

As the UK’s leading developer and manager of retirement communities, we provide high-quality homes to exacting standards. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 residents.

We believe in championing the role, wellbeing, and happiness of older people. In late 2020, we launched the McCarthy Stone Charitable Foundation to support local causes aiding older people in need across Britain.

We are proud to be certified as a Great Place to Work 2025 and to feature on the Great Place to Work Wellbeing list!

Our Customers

The Benefits

• 24 days annual leave
• Pension plan
• Life assurance
• Employee assistance helpline
• Health screening
• Long service award

Testimonial: “I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my role by my manager. I am able to make day-to-day decisions but always have immediate support when needed. It’s a breath of fresh air working for a focused, dynamic company that knows what it aims to achieve as a team.”
- Linda Diamond, House Manager