Care and Support Assistant

McCarthy & Stone; Basingstoke; On-site; Part time

Job summary

A leading company in retirement living is seeking a Care & Support Assistant in Basingstoke. The role involves providing personalized care to residents, supporting their wellbeing, and ensuring a high standard of service. Candidates should have a passion for helping older individuals and some experience in care roles. The position offers competitive pay and numerous benefits, including training opportunities and discounts for employees.

Benefits

28 days holiday inclusive of bank holidays

Life insurance and company pension

Opportunities to stay in guest suites

Discounts on apartment purchases

Management and leadership training

24/7 Employee Assistance Programme

Qualifications

• Experience in care or support roles preferred.
• Passion for enhancing wellbeing of older people.

Responsibilities

• Provide high-quality, personalized care to residents.
• Support wellbeing through housekeeping and domestic support.
• Encourage participation in activities and assist with appointments.

Skills

Customer Service

People Skills

Education

QCF Level 2 in Health and Social Care (Adults)

Job description

McCarthy Stone is recruiting a professional Care & Support Assistant to join the team at our prestigious Lady Susan Court development in Basingstoke, Hampshire.

Built in 2013, Lady Susan Court is a Retirement Living Plus development comprising 60 apartments for those over 70, offering excellent on-site facilities within beautiful grounds.

Hourly rate: £12.39 per hour, with potential to earn up to an additional £1.30 for evening and weekend shifts.

Support and benefits include:

• 28 days holiday inclusive of bank holidays (pro rata for part-time)
• Life insurance and company pension
• Opportunities to stay in guest suites across UK developments
• Discounts on apartment purchases for employees and immediate family
• Management and leadership training, with support for professional qualifications
• 24/7 Employee Assistance Programme, including access to counsellors, legal advisors, and in-house Mental Health First Aiders

About the role: As a Care & Support Assistant, you will provide high-quality, personalized care to our residents, supporting their wellbeing. Your duties will include housekeeping, domestic support, encouraging participation in activities, assisting with appointments, arranging transport, escorting visits, and shopping assistance. Every day offers variety and the chance to make a meaningful difference using your people skills.

About you:

• A warm, friendly individual with some experience in care or support roles preferred.
• A passion for enhancing the wellbeing and happiness of older people.
• Committed to delivering excellent customer service.
• Interested in working in the Health and Social Care sector; a QCF Level 2 in Health and Social Care (Adults) is preferred, but relevant experience and alternative qualifications will be considered.

Interested in this role? Apply now! All applications will be reviewed promptly, and we reserve the right to appoint before the closing date.

McCarthy Stone celebrates diversity and promotes equality and inclusion. We welcome applications from all backgrounds.

Note: We do not offer sponsorship; only UK-based applications will be considered.

About Us: As the UK’s leading developer and manager of retirement communities, we provide high-quality homes across over 545 developments for more than 24,200 residents as of January 2025. We champion the wellbeing and happiness of older people and have launched the McCarthy Stone Charitable Foundation to support causes aiding older individuals in need. We are proud to be certified as a Great Place to Work 2025 and on the Wellbeing list.