Care and Support Assistant

McCarthy & Stone; Alton; On-site; Part time

Job summary

Join a leading retirement community developer as a Care & Support Assistant in Alton. You'll provide essential care and support to residents, enhancing their wellbeing and happiness. Enjoy a competitive hourly rate and a range of benefits, including training and life assurance.

Benefits

28 days holiday including bank holidays

Life assurance and company pension

Opportunities to stay in guest suites across UK developments

Discounts on apartment purchases for employees and immediate family

Management and leadership training

24/7 Employee Assistance Programme

Qualifications

• Experience in care or support environments preferred.
• Passion for enhancing the wellbeing of older people.

Responsibilities

• Provide high-quality individual care to residents.
• Assist with appointments, shopping, and escorting residents.

Skills

Customer Service

People Skills

Education

QCF Level 2 in Health and Social Care (Adults)

Job description

McCarthy Stone is recruiting a Care & Support Assistant to join the team at our prestigious Austen Place development in Alton, Hampshire.

Built in 2018, Austen Place is a Retirement Living Plus development comprising 56 apartments designed for those over 70, offering excellent on-site facilities set within beautiful grounds.

Hourly rate: £12.80 per hour, with an additional up to £1.30 for evening and weekend hours.

Benefits include:

• 28 days holiday including bank holidays (pro rata for part-time)
• Life assurance and company pension
• Opportunities to stay in guest suites across UK developments
• Discounts on apartment purchases for employees and immediate family
• Management and leadership training, professional qualifications support
• 24/7 Employee Assistance Programme, including access to counsellors and legal advisors

About the role: You will provide high-quality individual care to residents, supporting their wellbeing. Responsibilities include housekeeping, domestic support, encouraging participation in activities, assisting with appointments, transportation, shopping, and escorting residents. Every day offers diverse opportunities to make a positive impact using your people skills.

About you:

• A warm, friendly individual with some experience in care or support environments.
• A passion for enhancing the wellbeing and happiness of older people.
• Committed to delivering excellent customer service.
• Preferably holds a QCF Level 2 in Health and Social Care (Adults), but relevant experience and alternative qualifications will be considered.

Interested? Apply now! All applications will be reviewed promptly, and we reserve the right to appoint before the closing date.

We celebrate diversity and promote equality and inclusion. Applications from all backgrounds are welcome.

Note: We do not offer sponsorship; only UK-based applications will be considered.

About Us: As the UK’s leading developer and manager of retirement communities, we operate over 545 developments across the UK, serving more than 24,200 residents as of January 2025.

We are committed to supporting the role, wellbeing, and happiness of older people, helping our customers enjoy a better later life. The McCarthy Stone Charitable Foundation was launched in 2020 to support local causes aiding older people in need.

We are proud to be recognized as a Great Place to Work 2025 and on the Great Place to Work Wellbeing list.