Care and Support Assistant

McCarthy & Stone; Greater London; On-site; Full time

Job summary

An established industry player is seeking a compassionate Care & Support Assistant to join their team in a prestigious retirement community. This role involves delivering high-quality care to residents, supporting their daily activities, and enhancing their wellbeing. You will be part of a dedicated team, making a meaningful impact in the lives of older individuals. With competitive pay and a range of benefits, including training opportunities and a supportive work environment, this position is ideal for those passionate about making a difference in the health and social care sector. If you have a warm personality and a commitment to excellent service, this could be the perfect role for you.

Benefits

28 days holiday including bank holidays

Life insurance

Company pension

Training and support for qualifications

24/7 Employee Assistance Programme

Qualifications

• Experience in a care or support environment is preferred.
• Passion for enhancing the wellbeing of older people.

Responsibilities

• Provide individual care and support to residents.
• Assist with housekeeping and domestic support tasks.
• Encourage residents to participate in activities.

Skills

Customer Service

Teamwork

Communication Skills

Empathy

Education

QCF Health and Social Care (Adults) Level 2

Alternative qualifications and relevant experience

Job description

McCarthy Stone are recruiting a professional Care & Support Assistant to join the team at our prestigious Shepheards House development in Chislehurst, Bromley.

Built in 2018, Shepheards House is a Retirement Living Plus development that consists of 40 apartments with the over 70's in mind, providing excellent on-site facilities and set within beautiful grounds.

Hourly rate: £13.61 per hour, plus earn up to an additional £1.30 for working evening and weekend shifts.

McCarthy Stone have a wealth of support and benefits for their staff. These include:

• 28 days holiday inclusive of bank holidays (pro rata if part time hours)
• Life insurance and company pension
• Opportunities to stay in our guest suites across all our developments UK wide
• Discounts on apartment purchases for employees and immediate family
• Management and leadership training and support with professional qualifications
• 24/7 access to Employee Assist Programme (including counsellors and legal advisors) and access to in-house Mental Health First Aiders

About the role: As a Care & Support Assistant you will provide the highest quality of individual care to our residents enabling them to live later life well. You will deliver housekeeping and domestic support across the general estate, including apartment cleans. Duties will be varied and include supporting and encouraging our residents to take part in a wide range of activities that support their health and wellbeing. You will help them to book appointments, arrange transport and where necessary, escort them on visits and assist with their shopping. Every day will be diverse, and you’ll have the opportunity to use your people skills to make a real difference.

About you:

• You will be a warm, friendly individual with ideally some experience of working in a care or support environment.
• You will have a passion for making a difference to the wellbeing and happiness of older people and enjoy working as part of a team in a busy work setting.
• You will be driven to deliver excellent customer service.
• You will want to work in the Health and Social care sector and preferably have a QCF Health and Social Care (Adults) Level 2 qualification, although consideration will be given to a candidate with alternative qualifications and relevant experience.

Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date.

McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background.

We do not offer sponsorship; we will only be considering UK based applications.

About Us

As the UK’s leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people.

We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain.

We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list!