Cardiology Specialist Administrator

North West Anglia NHS Foundation Trust; Peterborough; On-site; GBP 19,000 - 23,000; Full time

Job summary

North West Anglia NHS Foundation Trust seeks an administrative coordinator to support the Cardiology team in Rapid Access Chest Pain and Heart Failure. You will handle a range of clerical tasks, maintain patient records, and support appointment scheduling and communications.

The role requires careful, confidential handling of information and proactive participation in team meetings to ensure flexible workload management.

Qualifications

• Experience in administrative support within a clinical or hospital setting.
• Excellent organisation and time-management skills.
• Strong attention to detail and confidentiality.

Responsibilities

• Provide efficient administration support to Cardiology specialists.
• Manage and delegate tasks within the team and support the Cardiology Lead Nurse.
• Maintain accurate patient data and timely information flow across systems.

Skills

Administration

Telephone handling

Records management

Diary management

Tools

Medway

Tomcat

Anglia Ice

NHS mail

Job description

To assistwith the management and provision of an efficient and comprehensive administration support for the Specialist Nurses in Rapid Access Chest Pain and Heart Failure within the Cardiology Department.

To manage the speciality administration and workload, ensuringappropriate delegationof tasks to other members of the speciality team. Assist theCardiologyLeadNurseto develop and support the team on the range of competenciesrequired.

Significantly contribute to the delivery of Trust standards for booking and administration procedures.

Ensure information is recorded on all systems ina timelyfashion, escalating any breaches and updating pathways.

Actively take part in team meetings to ensure the department is flexible in its approach to changing workloads.

Deal sensitively and effectively with telephone enquiries from patients, relatives and colleagues ensuring confidentiality ismaintainedat all times.

Manage andmaintaintheCardiology Nurse led Clinic diary and waiting listsensuring appointment slots are fully utilised and bookedin accordance withthe Trust Patient Access Policy

Accurate recording of information

Timely distribution of letters and information, both for Trust and external organisations.

Ensure all administrative processes are adhered to within the speciality team.

To respond to general enquiries to the department

Register referrals onto department computer systemin accordance withTrust and National Booked Admissions Programme procedures.

Record and update patient data on Trust and department computer systems, ensuring that patient information is correct and kept up to date.

UtiliseMedway, Tomcat, Anglia Ice and NHS mail to provide an efficient service for patients, staff and visitors whenrequired.

Accurate filing of information

Our Values

Following feedback from staff, public and patients at our three hospitals we have agreed our shared values for the Trust. From a long list of values, staff selected the most important ones.

How we staff live to these values will be through our ‘personal responsibility framework’ - which outlines how staff are expected to behave.

The Trust board will monitor and review how the Trust performs against the values on a regular basis, to ensure we provide the best possible patient care.

Divisional Structure

Following The Formation Of North West Anglia foundation Trust In April 2017, Our Operational Functions Across Our Hospitals Merged To Form Five Clinical Divisions

Division of Medicine

Division of Urgent Care

Division of Surgery

Division of Family and Integrated Support Services

Division of Maternity, Gynaecology and Breast Services

The clinical divisions are key to our service delivery and are led by a triumvirate comprising of a Divisional Director, Divisional Nursing Director, and Divisional Operations Director.

Your responsibilities to the Trust, our patients and staff

For further details / informal visits contact: Name: Lindsay Simkins Job title: Admin and Pathway Co-ordinator Cardiology Email address: [e-mail] Telephone number: 01733 673839