Cardiology Patient Pathway Navigator

Epsom and St Helier University Hospitals; Epsom; On-site; GBP 33,000 - 36,000; Full time

Job summary

Epsom and St Helier University Hospitals NHS Trust is recruiting for a Band 4 administrator in Cardiology at Epsom Hospital. You will support coordination and scheduling for an expanded Cardiology programme and provide patient-centred administrative services.

Reporting to the Assistant Service Manager for Cardiology, the role involves cross-site working, patient queries, and ensuring high standards of service across day case, inpatient, and outpatient activity.

Qualifications

• GCSE English at grade C or above.
• ECDL qualification.
• NVQ or working toward NVQ or equivalent.

Responsibilities

• Coordinate and schedule an expanded Cardiology programme.
• Support day case, inpatient and outpatient activity.
• Handle patient queries with excellent customer service.
• Cross-site working between Epsom and St Helier sites.
• Ensure compliance with data protection and confidentiality.

Skills

Communication skills

Customer service

IT literacy

Teamwork

Education

GCSE English

ECDL

NVQ or equivalent

Tools

Cerner

PAS systems

Job description

Epsom and St Helier University Hospitals NHS Trust is recruiting for a Band 4 administrator in Cardiology at Epsom Hospital. You will support coordination and scheduling for an expanded Cardiology programme and provide patient-centred administrative services.

Reporting to the Assistant Service Manager for Cardiology, the role involves cross-site working, patient queries, and ensuring high standards of service across day case, inpatient, and outpatient activity.