Cardiology Admin & Patient Pathways Coordinator

Epsom and St Helier University Hospitals; Epsom; On-site; GBP 31,000 - 32,000; Full time

Job summary

Epsom and St Helier Hospitals is offering a Band 3 clerical role in the Cardiology Department, providing high quality administrative support and patient communications. The post involves typing, letter administration, and handling clinic coordination to ensure timely patient care.

Join a team dedicated to respectful, efficient service across NHS trust staff, patients and GPs, with a fixed-term 12-month contract and a salary of £30,630 to £32,346 per annum, incl. HCAS, working 37.5 hours per week.

Qualifications

• Proven ability to provide professional, high-quality administrative support.
• Experience handling patient correspondence and clinic administration.
• Experience with NHS administrative processes.

Responsibilities

• Typing/Letter Administration: ensure patient letters from outpatient clinics are professional and within turnaround targets.
• Administration: coordinate paperwork and communication between staff, book clinic appointments, scan patient records, answer phones, and send documents to GPs and external organisations.

Skills

Excellent telephone manner

Good organisation

Prioritisation skills

Education

Good general education with GCSE English or equivalent

NVQ level 2 or equivalent practical experience

Tools

Cerner

Dictate IT

Microsoft Word

Outlook

Excel

Job description

Epsom and St Helier Hospitals is offering a Band 3 clerical role in the Cardiology Department, providing high quality administrative support and patient communications. The post involves typing, letter administration, and handling clinic coordination to ensure timely patient care.

Join a team dedicated to respectful, efficient service across NHS trust staff, patients and GPs, with a fixed-term 12-month contract and a salary of £30,630 to £32,346 per annum, incl. HCAS, working 37.5 hours per week.