Cardiac Diagnostics Receptionist & Booking Coordinator

North West Anglia NHS Foundation Trust; Peterborough; On-site; GBP 23,000 - 26,000; Full time

Job summary

North West Anglia NHS Foundation Trust invites applications for an administrative role within the Cardiac Diagnostic team. You will allocate appointments and maintain accurate patient records, delivering friendly, efficient service across sites including Peterborough CDC.

You’ll support the CID reception, monitor waiting lists and provide cover for the Lead Administrator, following national guidance for booking and RTT timelines.

Qualifications

• Must have experience allocating appointments and maintaining accurate patient records.
• Preferably experience in a diagnostic team or NVQ Level II (or equivalent).
• Support the Cardiac Investigations Department with administration and front-of-house tasks.

Responsibilities

• Book and schedule cardiology diagnostic tests and procedures.
• Monitor and maintain diagnostic waiting lists.
• Provide administrative support for the Cardiac Investigations Department (CID).
• Support the CID reception to ensure smooth patient flow.
• Provide cover for the Lead Administrator as required.

Skills

Administrative experience

Customer service

Education

NVQ Level II or equivalent

Job description

North West Anglia NHS Foundation Trust invites applications for an administrative role within the Cardiac Diagnostic team. You will allocate appointments and maintain accurate patient records, delivering friendly, efficient service across sites including Peterborough CDC.

You’ll support the CID reception, monitor waiting lists and provide cover for the Lead Administrator, following national guidance for booking and RTT timelines.