Radiology Appointment & Reception Lead

Kings College Hospital; Greater London; On-site; GBP 31,000 - 32,000; Full time

Job summary

King's College Hospital NHS Foundation Trust is seeking a Radiology Appointment Coordinator to support three radiology sites in London. The role covers reception duties, appointment bookings, and patient liaison with a focus on RTT targets and efficient processes.

The post requires proficiency in EPIC, Excel and Word, and a calm, professional approach. NHS experience and strong communication are essential for success in this busy environment.

Qualifications

• GCSE level including Mathematics and English.
• ICT qualification or equivalent work-based experience.
• Proficient with Microsoft Office: Word/Excel/Outlook.
• Experience of EPIC SYSTEMS.
• Experience working within NHS.

Responsibilities

• Welcoming patients and handling enquiries at reception.
• Check patient details and update when booking or attending.
• Book appointments using the EPIC system; adhere to RTT targets.
• Monitor waiting lists and ensure timely appointment letters are dispatched.
• Maintain confidentiality and handle patient information securely.

Skills

Verbal & written communication

Confidentiality & data handling

Calm under pressure

Teamwork

Education

GCSE Maths & English

ICT qualification or equivalent

Tools

EPIC SYSTEMS

Microsoft Excel

Microsoft Word/Outlook

Job description

King's College Hospital NHS Foundation Trust is seeking a Radiology Appointment Coordinator to support three radiology sites in London. The role covers reception duties, appointment bookings, and patient liaison with a focus on RTT targets and efficient processes.

The post requires proficiency in EPIC, Excel and Word, and a calm, professional approach. NHS experience and strong communication are essential for success in this busy environment.