Assistant Catheter Lab Coordinator

Dorset County Hospital NHS Foundation Trust; Dorchester; On-site; GBP 22,000 - 26,000; Full time

Job summary

Dorset County Hospital NHS Foundation Trust in Dorchester is seeking an enthusiastic Band 4 Cath Lab Co-ordinator to support the Cardiology Outpatients and ensure the smooth running of the department. You will welcome patients, clinicians and visitors, handle enquiries, bookings and appointments via telephone, email and in person, using established systems and procedures.

The role requires good communication and interpersonal skills, and the ability to work independently within trust policies

Qualifications

• Administrative support and clerical duties within Cardiology Outpatients.
• Strong communication and interpersonal skills.
• Willingness to learn cardiology-specific systems and PAS.

Responsibilities

• Provide comprehensive administration and Cath Lab coordinating support to Cardiology Outpatients to maintain smooth operations.
• Organise, plan and allocate clinical staff for each Cath Lab list.
• Assist with maintaining waiting lists and scheduling procedures per priority and RTT standards.
• Provide administrative support to Cardiology Pre-assessment Nurses and clinic preparations.
• Support the Rapid Access Chest Pain service and related clinics.
• Provide reception support to the Cardiology team when required.
• Liaise with staff at all levels within the Trust to ensure service delivery.
• Act as a point of contact for patients/carers, resolving queries and guiding through systems.

Skills

Administration

Communication

Organisational skills

IT literacy

Tools

PAS system

Job description

We are looking for an enthusiastic, highly motivated team member to join us in the Cardiology Department.

The role includes supporting our band 4 cath lab co‑ordinator in order to maintain the smooth, efficient running of the department. This would include welcoming patients, clinicians, and visitors to the department, dealing with enquiries, bookings and appointments via the telephone, email and in person. The post-holder will work closely with all members of staff in ensuring the delivery of a high-quality service. This will require good communication and interpersonal skills, a knowledge of PAS with a willingness to learn new systems specific to cardiology.

The post holder will be expected to work independently, using their own initiative to make independent judgement within trust policies and guidelines. The role will suit a team player who is also able to act on their own initiative and prioritise their workload with flexibility to the daily operational demands.

If you are enthusiastic, empathetic and have excellent digital, communication and prioritisation skills you could be the ideal candidate.

Right to Work in the UK: This role is not available for Skilled Worker visa sponsorship. Applicants must already have the legal right to work in the UK at the time of application. Unfortunately, we are unable to support visa applications for this post in line with UKVI regulations.

Main Duties Include

• To provide comprehensive administration and Cath Lab co‑ordinating to Cardiology Outpatients in order to maintain the smooth, efficient running of the department and electives.
• Organise, plan and maintain allocation of the clinical staff for each Cath Lab list
• Assist with the maintaining of the waiting list and scheduling of procedures in accordance to priority status and length of wait in line with the 18 week RTT standard.
• Provide comprehensive administrative support to the Cardiology Pre‑assessment Nurses and the preparation of clinics.
• To provide comprehensive administrative support to the Rapid Access Chest Pain service and the preparation of clinics. This would include managing the caseload for the Rapid Access Chest Pain service.
• Provide support to our administrative Cardiology main reception team when required.
• Assist and support the team to ensure the delivery of a high-quality service. This will require the use of good clerical, communication, and interpersonal skills.
• To liaise with staff at all levels throughout the Trust
• Act as a point of contact for patients/carers, providing information on systems and processes within the hospital, including appointment and admission related information, to satisfactorily resolve queries. This includes establishing communication networks within the team and with other appropriate health care professionals.

At DCHFT, we pride ourselves on the care we provide for our patients, and on the culture, we are creating for our staff. We work hard to create a fair, inclusive environment for our staff.

Our Mission is to provide outstanding care for people in ways which matter to them, and our vision is Dorset County Hospital, working with our health and social care partners, will be at the heart of improving the well-being of our communities.

We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups.

We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidate’s individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role.

All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements. Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application.

For further details / informal visits contact: Name: Kerry Clark Job title: Cardiac Catheter Lab Sister Email address: [e-mail] Telephone number: 01305 254990