Car Parts Sales Advisor — Customer-Focused & Fast-Paced

Bennett & Son Ltd.; Corby; Presencial; GBP 18.000 - 22.000; Jornada completa

Descripción de la vacante

Bennetts is seeking a Sales Advisor to be the first point of contact for customers looking to purchase car parts and accessories. You will advise on parts, process orders, check availability, and ensure excellent customer service throughout the sale process.

Hours are Monday to Friday 8am – 5.30pm with alternate Saturdays 8.30am – 1pm, in a fast-paced environment that values accuracy and teamwork.

Formación

• Experience as a Parts Advisor or Sales Advisor is preferred but not essential.
• Good knowledge of vehicle makes, models, and components.

Responsabilidades

• Serve retail and trade customers in person, by phone, and via email.
• Identify correct parts using manufacturer catalogues and systems.
• Prepare quotes, check stock availability, and process orders efficiently.
• Up-sell related products, accessories, and special offers where appropriate.
• Liaise with suppliers and internal departments to source non-stocked items.
• Support the warehouse with parts requests and timely supply.
• Maintain accurate records of orders, backorders, and special requests.
• Help with stock checks, stock rotation, and general housekeeping.
• Build and maintain strong relationships with customers.
• Ensure all documentation and systems are updated accurately.

Conocimientos

Strong communication

Customer service

Team player

Punctual and reliable

Attention to detail

IT skills

Herramientas

Dealer systems

Descripción del empleo

Bennetts is seeking a Sales Advisor to be the first point of contact for customers looking to purchase car parts and accessories. You will advise on parts, process orders, check availability, and ensure excellent customer service throughout the sale process.

Hours are Monday to Friday 8am – 5.30pm with alternate Saturdays 8.30am – 1pm, in a fast-paced environment that values accuracy and teamwork.