Car Dealership Receptionist

Adecco; Blackburn; On-site; GBP 20,000 - 25,000; Full time

Job summary

A prestigious automotive dealership is looking for a skilled Car Dealership Receptionist to enhance customer satisfaction and assist with administrative tasks. In this pivotal role, you'll ensure a welcoming experience by greeting guests, directing inquiries, and facilitating effective communication with various departments. The ideal candidate thrives in a dynamic environment and possesses strong interpersonal skills, professionalism, and the ability to manage multiple tasks effectively. Join a forward-thinking team dedicated to excellence in the automotive industry!

Benefits

Competitive compensation and benefits

Opportunities for growth and development

Qualifications

• Previous experience as a receptionist, preferably in automotive.
• Strong communication and customer engagement skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet customers and provide exceptional service.
• Handle inquiries and manage scheduling for appointments.
• Coordinate communication between sales and service departments.

Skills

Interpersonal Skills

Communication Skills

Organisational Skills

Attention to Detail

Multitasking

Professionalism

Tools

MS Office Suite

Job description

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Job Advert: Car Dealership Receptionist

We are seeking a skilled and customer-focused Car Dealership Receptionist to join our client's prestigious automotive dealership. As the first point of contact for our esteemed customers, you will play a crucial role in providing exceptional customer service and ensuring a smooth dealership experience.

Responsibilities:

Greeting customers with a warm and friendly demeanour, both over the phone and in-person.
Answering and directing phone calls to the appropriate department or staff member.
Managing the dealership's showroom, ensuring it is clean, organised, and presentable at all times.
Assisting customers with inquiries, including providing product information, coordinating test drives, and booking appointments.
Liaising with the sales and service departments to ensure seamless coordination and communication.
Managing customer requests and ensuring they are directed to the appropriate team members.
Filing and organising paperwork, including customer records, invoices, and service documentation.
Handling cash and credit card transactions accurately, following established procedures.
Maintaining knowledge of all dealership products, services, and promotions.
Providing administrative support to dealership staff, including drafting emails and preparing reports.
Qualifications:

Previous experience as a receptionist, preferably in an automotive or customer-facing environment.
Excellent interpersonal and communication skills, with the ability to engage and connect with customers.
Strong organisational skills, with exceptional attention to detail.
Proficient computer skills, including experience with MS Office Suite.
Ability to multitask and work in a fast-paced environment.
Professional and presentable image with a positive, can-do attitude.
Ability to maintain professionalism and confidentiality at all times.
Flexibility to work weekends and evenings as required.
Our client is committed to creating an inclusive and diverse work environment and encourages applications from all qualified individuals. They offer competitive compensation and benefits packages, along with various opportunities for growth and development within their organisation.

If you are passionate about the automotive industry and thrive in a customer-focused role, then we want to hear from you. Join our client's team as a Car Dealership Receptionist and contribute to their ongoing success!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.