Receptionist/Showroom Host (Blackburn)

The Bowker Motor Group; Blackburn; On-site; GBP 20,000 - 25,000; Full time

Job summary

The Bowker Motor Group is seeking a full-time Receptionist/Showroom Host for their award-winning BMW & MINI Centre in Blackburn. The ideal candidate will provide exceptional customer service, manage the telephone system, and maintain the showroom environment.

Benefits

25 days holiday (plus bank holidays)

Discount retail shopping platform

Company pension scheme

Death in Service policy

Cycle to work scheme

Training and development funded

Incentives and rewards

Free tickets to local events

Staff social events

On site car parking

Qualifications

• Passion for delivering the highest level of customer service.
• Self-motivated and well-presented.
• Excellent interpersonal and organisational skills.

Responsibilities

• Welcome customers and serve hot/cold refreshments.
• Manage customer waiting area and showroom.
• Answer and manage the telephone system.

Skills

Customer service

Communication

IT literacy

Multitasking

Interpersonal skills

Organisational skills

Job description

Bowker Motor Group are recruiting a full-time Receptionist/Showroom Host for their award-winning BMW & MINI Centre on Trident Park in Blackburn.

The Role:

Includes but is not limited to:

• Welcome customers and visitors and serve hot/cold refreshments
• Answer and manage the telephone system
• Accurately record calls and visits and relay messages in a timely manner
• Manage customer waiting area and showroom

Skills & Experience:

Previous experience in a similar role is not essential as full training will be provided, however we do require:

• A passion for delivering the highest level of customer service
• Self-motivated
• A mature, friendly and approachable manner
• Excellent interpersonal and organisational skills
• An effective communicator
• Well-presented and personable
• The ability to multitask and work under pressure
• IT literate

Working hours are 40 hours per week, Monday – Friday, 9.00am - 6.00pm with an unpaid lunch break of 60 minutes.

The Benefits:

As you will be working within a highly successful and award-winning BMW & MINI Centre, the position offers many benefits:

• 25 days holiday (plus bank holidays)
• Additional day’s holiday on your birthday
• Discount retail shopping platform
• Preferential family rates on BMW, MINI and BMW Motorrad
• Company pension scheme
• Death in Service policy
• Work wear supplied
• Cycle to work scheme
• Training, coaching and development funded
• Incentives and rewards
• Free tickets to local and national events
• Staff social events
• On site car parking

If you share our passion for delivering outstanding customer service and can demonstrate the required skills, experience and enthusiasm, please apply today with your current CV and a covering letter.

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