Canteen Assistant

MAGMAS; Bodmin; On-site; GBP 12,398,000 - 15,154,000; Full time

Benefits offered by this job

31 days annual leave (after probation)

No weekends

Free lunch once a month

Employee discount platform

On-site parking

Job summary

Kepak is seeking a canteen assistant to support customer service delivery in the on-site canteen. You will promote food offerings while adhering to food safety standards and work from 05:00 on weekdays to help ensure smooth daily operations.

Role involves taking orders, processing payments, maintaining hygiene, and assisting with opening/closing. This position emphasizes reliability, punctuality, and a team-focused approach to service.

Qualifications

• Experience in a food service or customer-facing role is required.
• Good communication and interpersonal skills are essential.
• Basic knowledge of food hygiene and safety regulations is desirable.

Responsibilities

• Take customer orders efficiently and with a friendly attitude.
• Process orders through the cash register accurately.
• Ensure compliance with food safety and hygiene standards.
• Undertake food preparation duties as required.
• Maintain cleanliness and organization of the canteen area.
• Assist with opening and closing procedures of the canteen.
• Provide excellent customer service and address queries.
• Work as part of a team to ensure smooth canteen operations.
• Perform other duties as assigned by the canteen manager.

Skills

Food service experience

Customer-facing

Communication skills

Interpersonal skills

Job description

Kepak is a leading food producer in Europe, with a strong focus on meat craft, trusted quality, and excellent service. With 12 manufacturing plants across the UK and Ireland, our company takes pride in our long-standing heritage and commitment to sustainability and animal welfare. We prioritize innovation and inspirational nutrition to drive our business forward and continue developing and growing.

We are looking for a canteen assistant to join our team, to help assist in the excellent customer service delivery and experience of the Canteen. To promote the food offerings, whilst complying with relevant food safety and hygiene standards.

You will be working Monday to Friday and start at 05:00 until canteen finish.

Role And Responsibilities

• Take customer orders efficiently and with a friendly attitude
• Process orders through the cash register accurately
• Ensure compliance with food safety and hygiene standards
• Undertake food preparation duties as required
• Maintain cleanliness and organization of the canteen area
• Assist with opening and closing procedures of the canteen
• Provide excellent customer service and address any customer queries or concerns
• Work as part of a team to ensure smooth operations of the canteen
• Perform other duties as assigned by the canteen manager

Requirements

• Prior experience in a food service or customer-facing role
• Good communication and interpersonal skills
• Basic knowledge of food hygiene and safety regulations
• Reliability and punctuality

Benefits

• 31 days annual leave (after probation)
• No weekends
• Employee Discount platform
• FREE access to Employee Assistance Program (Includes Free legal advice,counselling and mental health advice and a 24 hour help and advice line)
• Pension plan
• Death in Service benefit for all employees in the pension scheme
• Christmas hamper
• Earn up to £500 with our refer a friend scheme
• On-site parking
• Cycle to work scheme
• Subsidised Canteen
• Free Lunch Once a Month
• Free hot drinks all day
• Employee engagement activities
• Long Service Awards
• Weekly Paid
• Ongoing Training and Development in the role