Cancer Support Worker

TN United Kingdom; Basingstoke; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established healthcare provider is seeking dedicated Cancer Support Workers to join their Surgical Division. In this vital role, you will assist patients in managing their care journey during and after cancer treatment, utilizing the My Medical Records platform. Your contributions will be crucial in ensuring patients receive the guidance they need in a complex health system. If you're passionate about patient care and have experience in a cancer setting, this opportunity offers a rewarding path within a supportive team environment.

Qualifications

• GCSE English and Maths required.
• NVQ Level 4 preferred.

Responsibilities

• Support patients in navigating health and social care systems.
• Work alongside Cancer Clinical Nurse Specialists.

Skills

Good communication skills

Understanding of health and social care environments

Data management experience

Experience in cancer settings

Ability to work in a demanding environment

Education

GCSE English Language and Mathematics (Grades A-C)

NVQ Level 4

Job description

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This role is only open to applicants that currently work within an NHS Trust within the Hampshire and Isle of Wight Integrated Care System (HIOW ICS).

Due to expansion of the services, we are looking for two new Cancer Support Workers within the Surgical Division, specifically in Urology and Colorectal. The successful candidates will work alongside Cancer Clinical Nurse Specialists to register and monitor patients through My Medical Records.

Main duties of the job

The main purpose of the Cancer Support Worker role is to support patients who are able to self-manage and assist them in navigating the complex health and social care system during and after cancer treatment (Patient Initiated Follow Up (PIFU)/Patient Risk-Stratified Follow Up (PSFU)) using The My Medical Records (MMR) platform.

The post holder will be part of a wider network of Cancer Support Workers at HHFT but will work independently within the role's scope, under the guidance of the Clinical Nurse Specialist within the specific tumour group (e.g., breast, prostate, haematology, colorectal).

Working for our organisation

Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester, and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to approximately 600,000 people across Hampshire and parts of West Berkshire.

We offer specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare abdominal cancer) and are leaders in tertiary liver and colorectal cancer treatment.

The trust employs over 8,600 staff and has an annual turnover of over £450 million. As a Foundation Trust, we are directly accountable to our members through the governors, who represent their constituencies and influence the trust's future plans.

Detailed job description and main responsibilities

HHFT provides hospital services to around 570,000 people in Hampshire and West Berkshire, along with specialist services nationwide. We deliver comprehensive district hospital services across multiple locations.

Person specification

Training and Qualifications

• GCSE English Language and Mathematics (Grades A-C) or equivalent
• Evidence of learning and development courses
• NVQ Level 4

Experience and Knowledge

• Understanding of health and social care environments
• Good communication skills (written, verbal, non-verbal)
• Experience in providing and receiving information to patients and carers
• Experience in data management
• Experience working within a cancer setting
• Awareness of living with and beyond cancer/personalised care

Skills and Abilities

• Ability to work in a demanding environment and adapt to change
• Ability to discuss and assess patients' concerns and needs
• Ability to work as part of a team
• Self-awareness and effective coping strategies