Cancer Care Pathway Concierge

The Great Western Hospitals NHS FT; England; On-site; GBP 28,000 - 32,000; Full time

Job summary

The Great Western Hospitals NHS Foundation Trust is seeking a dedicated administrator to support cancer pathways, track diagnostic investigations, and coordinate post-MDT follow-ups. The role emphasizes accurate data input, effective communication with patients, carers, and GP practices, and participation in monthly PTL meetings.

Training will be provided to support a new starter in this role, with a focus on patient-centered care and timely pathway delivery.

Responsibilities

• 1. Track & chase diagnostic investigations for all patients on specific cancer pathways ensuring these are booked to meet timed pathway requirements. Ensure results are available for Outpatient appointments and MDTs.
• 2. Proactively liaise with patients on cancer pathway to ensure they are aware of diagnostic pathway expediting investigations whilst meeting their preferences reducing risk of wasted appointments.
• 3. Liaise with GP practices to retract referrals where patients are not engaging in the cancer pathway or inappropriately referred.
• 4. Book post-MDT follow up appointments for certain tumour sites
• 5. Track & chase surgical/tertiary hospital investigations including PET scans
• 6. Attend cancer PTL (Patient Tracking List) meetings for relevant tumour sites

Job description

The Great Western Hospitals NHS Foundation Trust is seeking a dedicated administrator to support cancer pathways, track diagnostic investigations, and coordinate post-MDT follow-ups. The role emphasizes accurate data input, effective communication with patients, carers, and GP practices, and participation in monthly PTL meetings.

Training will be provided to support a new starter in this role, with a focus on patient-centered care and timely pathway delivery.