Cancer Care Co-ordinator

Transformation Unit; Wirral; Remote; GBP 28,000 - 31,000; Full time

Job summary

Wirral University Teaching Hospital NHS Foundation Trust invites applications for a Band 4 Cancer Care Co-ordinator. The post focuses on providing cancer information and support to help people navigate the health and social care system.

The role involves organising service delivery, liaising with teams, maintaining records, and generating statistics. Full-time, permanent, 37.5 hours per week, salary £28,392 - £31,157 per annum.

Qualifications

• Minimum 3 years’ experience in a health or social care setting
• Minimum 2 years’ experience working with cancer patients
• Previous experience as a Senior Support Worker
• Understanding of Macmillan Cancer Support and its role across the UK
• Awareness of Improving Outcomes; A Strategy for Cancer and other national cancer policies
• Knowledge of relevant cancer treatments, interventions and terminology
• Experience of working without supervision using own initiative

Responsibilities

• Participate in patient and public involvement activities to promote the service, including awareness events
• Present/attend cancer conferences locally and regionally as required
• Organise day-to-day running of the service, meetings, room bookings, email inquiries
• Ensure compliance with policies, procedures and clinical guidelines
• Coordinate with other Co-ordinators across the region to adopt best practice
• Use databases and computer packages to maintain records and generate statistics
• Coordinate handover with other teams for safe transition of care
• Document and monitor all aspects of care coordination and service delivery for audits
• Demonstrate excellent organisational skills

Skills

Health/Social care experience

Cancer patient experience

Senior Support Worker

Macmillan Cancer Support knowledge

National cancer policy knowledge

Cancer treatments knowledge

Work without supervision

Education

NVQ level 3/4 in Health or Social Care

GCSEs including Maths and English

Counselling qualification

Basic Cancer Course

Foundation degree / diploma level training

Experience coordinating a patient workload

Tools

MS Office

ECDL

Job description

Main area Surgery Grade Band 4 Contract Permanent Hours Full time - 37.5 hours per week (Monday-Friday) Job ref 408-26-691

Employer Wirral University Teaching Hospital NHS Foundation Trust Employer type NHS Site Wirral university Teaching Hospital NHS Truat Town Wirral Salary £28,392 - £31,157 per annum Salary period Yearly Closing 14/10/2026 23:59

Band 4

Job overview

The post holder will be the key person identified for providing cancer information and support, to enable people to navigate the health and social care system and make choices that are best for their cancer and their life. The aim of the role is to make sure that people living with cancer can access the right support, at the right time.

Main duties of the job

• Participate in patient and public involvement activities to promote the service including awareness and promotional events outside of the centre.
• Present / attend cancer conferences locally and regionally as required.
• Organise the day to running of the service, organising meetings, bookings rooms, responding to email enquiries.
• Ensure compliance with policies, procedures and clinical guidelines for self and others.
• Work with other Co-ordinators across the region to adopt best practice.
• Use databases and computer packages to initiate and maintain records and generate statistics for analytical purposes.
• Coordinate the handover with other teams to facilitate safe and effective transition of care between services in order to provide seamless support for people.
• Document and monitor all aspects of care coordination and service delivery, supporting data collection for audit.
• The post holder will demonstrate excellent organisational skills.

Working for our organisation

All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as “competent and caring staff” by our patients.

Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.

We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral’s only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.

We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.

The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.

Detailed job description and main responsibilities

Please see Job overview & attached Job description for further information about the Cancer Care Co-ordinator position available with WUTH.

Qualifications, Specific Experience & Training

• NVQ level 3/4 qualification in Health or Social Care or equivalent experience
• 5 GCSE qualifications with C or above including Maths and English
• Counselling qualification
• Basic Cancer Course
• Additional training to Foundation degree / diploma level or equivalent through short courses
• Experience co-ordinating a patient workload

Knowledge and Skills

• Minimum 3 years’ experience of working in a health or social care setting
• Minimum 2 years’ experience of working with cancer patient
• Previous experience as Senior Support worker
• Understanding of Macmillan Cancer Support and its role across the UK
• Awareness of Improving Outcomes; A Strategy for Cancer and other national cancer policies
• Knowledge of relevant cancer treatments, interventions and terminology
• Experience of working without supervision using own initiative

Personal Attributes

• Able to recognise limitations
• Ability to communicate effectively and support
• Ability to communicate with cancer patients/families
• Ability to develop effective interpersonal relationships with colleagues in the health care setting
• Adaptable and able to respond to any situation
• Willingness to work flexibly as required
• Sensitive and empathetic
• Ability to multitask and prioritise under pressure
• Diplomatic
• Calm And Objective
• Approachable
• Personally and professionally mature
• Ability to work autonomously and part of a team
• Personally and professionally mature

Other Requirements

• Ability to travel across sites

Qualifications, Specific Experience & Training

• Excellent computer/keyboard skills, ECDL or equivalent, proficient in MS Office

Knowledge and Skills

• Awareness of the individual needs of people affected by cancer
• Experience of responding to the support and information needs of others
• Experience of working with patients specific to tumour group
• Understanding of Macmillan Cancer Support and its role across the UK.
• Awareness of Improving Outcomes; A Strategy for Cancer and other national cancer policies
• Knowledge of relevant cancer treatments, interventions and terminology.
• Experience of working without supervision using own initiative and

General Information

Disclosure & Barring Service (DBS) Information

If the post you are applying for requires a Disclosure and Barring Service (DBS) check, please note that, in line with Trust policy, the cost of submitting and processing the DBS application for successful applicants will be met by the individual.

For substantive employees, the DBS costs are recovered through salary deductions following commencement in post in 3 equal instalments.

For bank workers and individuals appointed to honorary positions that require a DBS check, the cost must be paid in advance via the Trusts payment link before a start date can be confirmed.

Please note that DBS fees and any associated administration charges are subject to periodic review and may change from time to time.

The cost of the DBS check would vary depending on the level required for the role:

The Trust would encourage all post holders who require a DBS for their role to registered with the DBS Update Service. You can find out more information and guidance on how to do this at DBS Update Service - GOV.UK

Please note that it is the responsibility of applicants to assess their own eligibility for apprenticeship opportunities in relation to the role they are applying for. Eligibility is determined by specific residency requirements set by government funding rules and is assessed on a case-by-case basis. Our organisation cannot guarantee eligibility for all applicants.

UK nationals or individuals with the right of abode typically meet the residency requirement if they have been ordinarily resident in the UK, the British Overseas Territories, or the Crown Dependencies (Channel Islands and Isle of Man) for at least three years prior to the start date of the apprenticeship.

Eligibility to work in the UK will be verified during the final stages of the selection process. All candidates must either already have the right to work in the UK before commencing employment or meet the Home Office criteria for visa sponsorship. Please note that it is the responsibility of applicants to assess their own eligibility for visa sponsorship in relation to the role they are applying for. Our organisation cannot guarantee sponsorship for all roles, and eligibility is determined by the UK Home Office’s points-based immigration system on a case-by-case basis. For further information please see: Skilled Worker Visa Eligible Occupations and Codes .

For further details on skilled worker sponsorship, please consult the UK Home Office guidance: Skilled Worker visa: Overview - GOV.UK. Additionally, the New guidance for overseas applicants | NHS Employers provides helpful information on the recruitment process for candidates applying for roles in the UK.

It is the applicant’s responsibility to check that they meet the current English language requirements before submitting an application for a role where they would require a visa application. Full details are available here Skilled Worker visa: Knowledge of English - GOV.UK

This information does not constitute legal advice, and we strongly recommend seeking independent legal guidance tailored to your individual circumstances.

Safeguarding

The Trust is committed to safeguarding and promoting the welfare of all unborn babies, children and adults and is signed up to both the Wirral Safeguarding Children's Partnership and the Wirral Safeguarding Adults Partnership Board associated policies and procedures. All Trust staff must be familiar with, and adhere to these procedures. It is the post holders responsibility to attended the Trusts mandatory training Protecting Vulnerable People training, and to follow the relevant Trusts polices and practice guidance.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.