Cancer Support Worker - Gynae

The Clatterbridge Cancer Centre; Liverpool; On-site; GBP 28,000 - 31,000; Part time

Job summary

The Clatterbridge Cancer Centre NHS Foundation Trust in Liverpool is seeking a Band 4 Cancer Support Worker to cover a 12-month maternity secondment on a part-time basis (22.5 hours across Mon, Wed, Thu). You will undertake holistic needs assessments, support patients and carers, and assist the clinical team with signposting services, ensuring compassionate, person-centred care.

The role requires GCSEs, an NVQ level 3/4 and strong IT skills; training and development are encouraged as part of a

Qualifications

• GCSE English Language and Mathematics (A-C) or equivalent.
• NVQ4 or NVQ3 with diploma-level equivalent, or via short courses.
• Coaching or teaching qualification desirable.
• European Computer Driving License or equivalent.
• Willingness to undertake learning and development courses.

Responsibilities

• Deliver holistic needs assessments and support patients and carers.
• Signpost services for patients and support staff within the trust.
• Assist consultant and nursing teams and contribute to care pathways.

Skills

Communication skills

Multitasking

Organisational skills

Autonomous worker

IT skills

Person-centered care

Understanding of patient needs

Education

GCSE English & Maths

NVQ level 3/4 or diploma equivalent

Coaching or teaching qualification

Tools

European Computer Driving License (ECDL)

Job description

Main area Gynae Cancer Grade NHS AfC: Band 4 Contract Secondment: 12 months (or until post holder returns, whichever is earlier - covering maternity) Hours Part time - 22.5 hours per week (3 x 7.5 hour days - Monday, Wednesday and Thursday 8am - 4pm) Job ref 158-26-218-SRG1-A

Site The Clatterbridge Cancer Centre - Liverpool Town Liverpool Salary £28,392 - £31,157 per annum pro rata Salary period Yearly Closing 08/10/2026 23:59

In cases where we receive a high volume of applications, we reserve the right to automatically close any vacancies prior to the specified closing date - all vacancies are capped at a sufficient number to progress to shortlisting stage; you are advised to submit your completed application form as early as possible.

We want our recruitment process to be fair, inclusive, and accessible for everyone. If you need support or a reasonable adjustment at any stage of the application or interview process, please contact our Recruitment Team - 0151 5565176 or [e-mail]. Adjustments may include alternative formats, extra time for assessments, communication support, accessible interview arrangements, interview questions prior to interview or other changes tailored to your needs.

Right to work: We actively promote diversity and inclusion. Please note that this role does not meet the eligibility requirements for sponsorship under the Skilled Worker visa route. We recommend that you assess your eligibility before applying for this position. Skilled Worker sponsorship will be assigned in line with Trust procedure. Visit https://www.gov.uk/skilled-worker-visa

The Gynae cancer team is seeking an experienced and highly motivated Band 4 Cancer Support Worker, to join the team in a cancer support worker role for a 12 month period to cover maternity leave.

The successful applicant must be motivated and enthusiastic about the specialist care needs of this patient group. They should be an outstanding communicator, able to demonstrate first-rate organisational and multitasking skills and have the ability to prioritise effectively and efficiently in a busy and fast paced work environment. You should possess advanced computer skills and a knowledge of community health services. They should be able to work well autonomously and as part of a strong multidisciplinary team in order to deliver and maintain a high quality of care.

Main duties of the job

The successful individual will have a role in contributing to the delivery of the Trust Objectives as well as objectives for the Gynae Cancer Service ensuring that the care delivered reflects the trusts vision and values.

The post holder will conduct holistic needs assessment and support to patients and their carer`s throughout their care pathway, as well as providing support to staff throughout the trust. The post holder will support the consultant and nursing team as well as signposting services for patients

Working for our organisation

The Clatterbridge Cancer Centre NHS Foundation Trust is one of the UK’s leading cancer centres providing highly specialist cancer care to a population of 2.4m people across Cheshire and Merseyside, and the surrounding areas, including North Wales and the Isle of Man.

Our vision is to not only maintain this level of commitment to excellence but to work with our academic and healthcare partners across the region to ensure care, treatment and patient outcomes continuously improve in the future. We are very proud of all our expert and loyal staff and we welcome people who share the collective aim of delivering excellence in everything that we do.

Our values represent who we are and what we believe in. They define how we act to deliver the best possible care for our patients and shape The Clatterbridge Cancer Centre as a great place to work.

We are -

• Kind
• Empowered
• Responsible
• Inclusiv e

Detailed job description and main responsibilities

Please see attached Job Description and Person Specification for full details about this exciting role on offer at The Clatterbridge Cancer Centre.

Person specification

Qualifications

• GCSE English Language and Mathematics (Grades A-C) or equivalent
• NVQ4 or NVQ3 plus additional training to diploma level equivalent, or equivalent through short courses
• Evidence of continued role development
• Coaching or teaching qualification
• European Computer Driving License or equivalent
• Willingness to undertake learning and development courses

Knowledge and Experience

• Understanding of person-centered care
• Understanding of the health and social care environment
• Understanding of Clatterbridge Cancer Centre and the role of specialist oncology trusts
• Experience in coordinating a patient workload
• Knowledge of relevant cancer treatments, interventions and terminology
• Awareness of Improving Outcomes: A Strategy for Cancer and other national cancer policies

Experience

• Relevant health or social care experience at Agenda for Change Band 3 or equivalent
• Experience of multi-professional working
• Experience in the use of data management
• Knowledge of patient needs when being treated in a healthcare setting
• Evidence of good communications skills
• Experience of coaching/teaching patients and carers

If you are successfully shortlisted, you will be invited for an interview via email. Please ensure you regularly check your emails (including junk folders) following your application and let us know if you have any problems. If you would prefer for us to communicate with you in a different way, or need adjustments to the interview process, please contact the Recruitment Team on 0151 556 5176 or [e-mail] . All interviews will be undertaken in person unless extraordinary circumstances apply.

If you do not receive confirmation that you have been shortlisted for interview, please assume that you have not been shortlisted on this occasion. It is with regret that we are unable to provide feedback to all non-shortlisted candidates.

The cost of processing a new DBS application is met by the successful applicant. DBS costs are recovered via salary deduction following commencement in post - further details including cost are available from the Recruitment Team. It is a Trust recommendation that candidates requiring a DBS check subscribe to the DBS Update Service - further details are available here - https://www.gov.uk/dbs-update-service . Candidates who withdraw post-DBS submission will be invoiced for the full cost of the check including administration fee.

The Trust takes active responsibility for meeting national guidance and legal requirements in relation to our Safeguarding Policy, including local arrangements for the protection of adults at risk.

The Trust is committed to providing high standards of both patient and staff experience. To support us in doing this the Trust, in partnership with Trade Unions has developed and embedded key values and behaviours that all staff are required to demonstrate throughout their employment. The Trust's values and behaviours support the Trust Vision 'to provide the best cancer care to the people we serve' and our Mission 'to improve health and wellbeing through compassionate, safe and effective cancer care'.

We promote and support diversity in our workforce. The Trust have staff networks such as Ethnic Diversity Staff Network, LGBTQ+ Staff Network, Armed Forces Staff Network, MAPLE Staff Network & Menopause Support Group. The Trust does not tolerate discrimination, bullying or harassment and has firmed up processes for reporting this, including a dedicated Freedom To Speak Up (FTSU) Guardian.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.