Campus Strategy & Operations Leader

Manchester City Council; Manchester; On-site; GBP 90,000 - 125,000; Full time

Benefits offered by this job

26 days annual leave

Buy up to two extra weeks’ leave

Volunteer leave

35-hour week for full-time

Pension scheme

Inclusive culture and development

Job summary

Manchester City Council is seeking an inspirational Etihad Campus Strategic Manager to oversee operational and development matters, servicing the Management Company Board and stakeholder engagement.

You will lead a core team and contractors to ensure safety, security, travel planning and high visitor satisfaction at the Etihad Campus. This role requires strategic leadership, financial oversight and strong partnership working across sectors.

Qualifications

• Comprehensive experience managing a major event location and understanding the legislative and policy context.
• Strong track record of successfully managing major leisure destinations.
• Experience working with senior stakeholders across public, private, and voluntary sectors and elected members.
• Experience leading multidisciplinary teams, managing budgets, contracts, and delivering strategic service improvements.
• Knowledge of statutory responsibilities in event management, civil contingencies and visitor destination management.
• Holder of a degree and relevant professional qualifications.

Responsibilities

• Lead a core team and contractors to deliver high-quality services for partners and visitors.
• Oversee event planning, management and operations across the campus with focus on safety and outcomes for visitors.
• Develop and deliver plans to improve assets, CCTV, lighting, paths and car parking.
• Enhance safety, cleanliness, management, access to and operation of the campus.
• Work with partners on business planning and financial matters to run the campus effectively.
• Ensure governance with Sports City Management Company and strong connectivity across priorities.
• Maintain excellent customer standards and ensure a positive visitor experience.

Skills

Strategic vision

Commercial acumen

Inspirational leadership

Business planning

Commercial mindset

Compliance

Stakeholder engagement

Communication

Diversity & inclusion

Education

Degree and professional qualification

Job description

Manchester City Council is seeking an inspirational Etihad Campus Strategic Manager to oversee operational and development matters, servicing the Management Company Board and stakeholder engagement.

You will lead a core team and contractors to ensure safety, security, travel planning and high visitor satisfaction at the Etihad Campus. This role requires strategic leadership, financial oversight and strong partnership working across sectors.