Campus services receptionist (Part Time)

SOAS, University of London; Greater London; On-site; GBP 26,000 - 28,000; Part time

Job summary

An established institution in higher education seeks a dedicated Campus Services Receptionist to join their team. This part-time role is crucial in creating a welcoming environment for students and visitors alike. The successful candidate will embody professionalism and a commitment to diversity while managing reception duties, helpdesk support, and telephony services. With a focus on effective communication and customer service, this position offers an opportunity to contribute to the vibrant community at SOAS. If you are passionate about providing excellent service and want to be part of a dynamic team, this role is perfect for you.

Qualifications

• Experience in customer service and reception roles is essential.
• Ability to communicate effectively and professionally.

Responsibilities

• Act as the first point of contact for SOAS, providing reception services.
• Deliver efficient helpdesk and telephony support.

Skills

Customer Service

Communication Skills

Professional Attitude

Diversity Awareness

Education

High School Diploma

Relevant Experience in Reception

Job description

Job title: Campus Services Receptionist (Part Time)

Department: Property Services in Estates

Contract Type: Part Time (14 hours a week)

Grade: 3

Salary: £26,367.80 - £27,633.80 per annum (Including London Allowance)

Location: Bloomsbury

Hours: 35

SOAS University of London is the leading Higher Education institution in Europe specialising in the study of Asia, Africa and the Near and Middle East. SOAS is positioned to play a leading role in reimagining higher education globally, with a new strategic plan in place as the basis for the renewal and revitalisation of the School which commits SOAS to both student responsiveness and research intensity.

About the Department:

The Estates and Facilities Directorate is responsible for the delivery of the Estates and Infrastructure Strategy which covers the areas of major construction and refurbishment projects; facilities operation and space management, including energy management. The Directorate aims to ensure that the quality, functionality and operation of the estate and its associated infrastructure meets the needs of its users and supports the activities of SOAS.

About the Role:

This role will be part of the team delivering efficient and effective helpdesk, telephony, reception, and post room services at SOAS. The Campus Services role is to be the first point of contact for SOAS, always acting on SOAS’ behalf in a welcoming and professional manner, respecting both diversity and equal opportunity, whether it is in person, via phone, or email. The post holder needs to have a diligent and professional attitude to lead by example and ensure that these functions work accordingly to their purpose.

You can find further information on the key criteria for the role in the Job Description and Person Specification, along with a full list of duties and responsibilities, which can be found on the SOAS website.

How to Apply:

Please complete the online application form and upload your CV and a supporting statement.

Closing date: 05th January 2024

Interviews to be held: TBC

Further Information:

If you have any questions or require any assistance with regard to the application process, please contact HR Contact Form | SOAS.

Successful candidates will need to demonstrate their eligibility to work in the UK or have limited leave to remain in the UK and associated right to work for the duration of their employment with SOAS, in accordance with the Immigration, Asylum and Nationality Act 2006.

For information on how and why SOAS processes personal data about its job applicants, please read our Job Applicant Notice.

We are not able to offer sponsorship for candidates who do not currently possess the right to work in the UK.

We would particularly welcome applications from candidates from working class, first generation Higher Education, Black, Asian, other minority ethnic and underrepresented groups from within the UK and beyond. All appointment decisions will be made on merit, following a fair and competitive process.

Please note that SOAS is closed from Tuesday 24 December and will reopen on Monday 06th January 2025. During this period, the Recruitment team will not be available to answer any queries that you may have regarding the advert, post, or your online application. We apologise in advance for any inconvenience this may cause. We will endeavour to answer all outstanding enquiries from the 06th January onwards.

Thank you for your patience.