Campus Security & Welcoming Concierge

Nottingham College; Nottingham; On-site; GBP 25,000 - 26,000; Part time

Benefits offered by this job

Pension scheme

Annual leave

Vivup wellbeing discounts

Travel schemes: cycle to work

Job summary

Nottingham College is hiring Security Officers to provide a welcoming, safe presence across campuses. You will greet visitors, assist with wayfinding, and signpost services while staying vigilant and calm in emergencies.

No prior security experience is required as training will be provided; you will join a supportive team with term-time hours, competitive pay, and benefits. This role offers opportunities for development and a chance to contribute to student wellbeing.

Qualifications

• Excellent interpersonal and communication skills are essential.
• A calm, confident, professional demeanor is required.
• Ability to build trust with students and staff while maintaining vigilance.

Responsibilities

• Provide a warm, friendly welcome to students, staff and visitors entering the building.
• Assist with wayfinding and signposting, helping customers access the services they need.
• Maintain a visible and reassuring presence around campus, contributing to a positive environment.
• Monitor activity across College premises, remaining alert to risks or safeguarding concerns.
• Respond promptly and proportionately to security incidents, using College procedures.
• Assist in building evacuations, lockdowns, or emergency situations.
• Work collaboratively with Estates, Student Services, teaching teams and external partners.
• Complete incident reports and maintain accurate, timely records.

Skills

Interpersonal skills

Communication

Calm under pressure

Relationship building

Observational skills

Problem solving

Customer service

Experience in customer-facing roles

Safeguarding

Job description

Nottingham College is hiring Security Officers to provide a welcoming, safe presence across campuses. You will greet visitors, assist with wayfinding, and signpost services while staying vigilant and calm in emergencies.

No prior security experience is required as training will be provided; you will join a supportive team with term-time hours, competitive pay, and benefits. This role offers opportunities for development and a chance to contribute to student wellbeing.