Campus Security Officer

The Manchester Metropolitan University; Manchester; Vor Ort; GBP 21.000 - 26.000; Vollzeit

Zusammenfassung

The Manchester Metropolitan University is seeking a proactive Campus Security Officer to join our Security Services team. You will be the first point of contact for emergencies, welfare incidents and safety concerns across the MMU footprint.

Join a professional team that delivers high-quality security, customer-first support, and reliable incident response to protect staff, students and visitors on campus.

Qualifikationen

• Excellent communication and interpersonal skills.
• Strong commitment to customer service and supporting others.
• Ability to remain calm and professional under pressure.
• Strong organisational skills and the ability to prioritise workload effectively.
• Ownership and accountability for responsibilities and workloads.
• Confidence to use initiative and make informed decisions.
• Ability to lead, motivate and support colleagues when required.

Aufgaben

• Provide first response to emergencies, safety and welfare related incidents.
• Respond to security related tasks across allocated zone using own initiative.
• Support events, building lockdowns and unlocking as needed.
• Complete report writing and welfare support as part of the team.

Kenntnisse

Excellent communication and Interpsr

Customer service

Calm under pressure

Strong organisational skills

Ownership and accountability

Initiative and decision-making

Leadership and support for colleagues

Collaborative teamwork

Jobbeschreibung

Are you someone who stays calm under pressure, enjoys helping others and takes pride in delivering exceptional customer service?

Join a team that plays a vital role in keeping our University community safe, supported and secure, responding to a wide range of situations with professionalism, care and confidence.

About The Team Or Project

Manchester Met University Security service is an exceptional service carried out with pride and professionalism. This is provided by 4 teams covering the security role 24/7. Each team has a supervisor and a duty manager reporting into the CSOM who then reports up to the HoS. The security team provide first response to all security incidents that occur across the MMU footprint including and not restricted to; First aid requests, Building lockdown and unlocking, Supporting events, report writing, investigating, welfare support among many others.

About The Role

Although the post is security related, we are not necessarily seeking individuals with experience in the sector, our preference being to employ someone with the right customer ethos and experience of working within teams delivering first class customer care.

One of the most important roles this post incorporates is that of first response to emergencies, safety and welfare related incidents and as such, we are looking for an individual who is calm under pressure, caring and compassionate.

Reporting to the Campus Security Supervisor at the start of each shift, you will be given a brief on the expectations for the tasks for the shift and zone, deployed to your allocated zone to be able to respond to any security related task using your own initiative and skills to ensure the best service is provided to all stakeholders.

About You

We're looking for enthusiastic and proactive colleagues who will help us continue to develop and enhance our security service. You'll be able to demonstrate:

• Excellent communication and interpersonal skills
• A strong commitment to customer service and supporting others
• The ability to remain calm and professional under pressure
• Strong organisational skills and the ability to prioritise workload effectively
• Ownership and accountability for your responsibilities/workloads
• The confidence to use your initiative and make informed decisions
• The ability to lead, motivate and support colleagues when required
• A collaborative approach to working as part of a team and across the wider University community

Further Information

Manchester Metropolitan University fosters an inclusive culture of belonging that promotes equity and celebrates diversity. We value a diverse workforce for the innovation and diversity of thought it brings and welcome applications from all local and international communities, including Black, Asian, and Minority Ethnic backgrounds, disabled people, and LGBTQ+ individuals.

We support a range of flexible working arrangements, including hybrid and tailored schedules, which can be discussed with your line manager. If you require reasonable adjustments during the recruitment process or in your role, please let us know so we can provide appropriate support.

Our commitment to inclusivity includes mentoring programmes, accessibility resources, and professional development opportunities to empower and support underrepresented groups.

Manchester Met is a Disability Confident Leader and, under this scheme, aims to offer an interview to disabled people who apply for the role and meet the essential criteria as listed in the attached Job Description for that vacancy.

Documents

• Campus Security Officer Job Description.pdf (71.51 KB)
• Candidate Pack.pdf (9.16 MB)