Senior Operations Coordinator (Student Engagement & Experiential Learning)

Manchester Metropolitan University; Manchester; Hybrid; GBP 35,000 - 42,000; Full time

Job summary

Manchester Metropolitan University’s Rise team is seeking a Senior Operations Coordinator to coordinate diverse student development activities, events and projects. The role blends process improvement, communications, and relationship-building to enhance student opportunities.

You will work with colleagues across the University to keep systems up to date, support engagement initiatives, and ensure smooth administrative and financial processes while enabling experiential learning for students.

Qualifications

• Experience coordinating projects, services or activities.
• Strong organisational and communication skills.
• An ability to build positive relationships with a wide range of people.
• Confidence using information and data to support decision-making.
• Good digital skills, including Microsoft 365.
• A commitment to providing an excellent experience for students and colleagues.

Responsibilities

• Coordinate projects, events and student development activities.
• Keep systems, processes and information up to date.
• Support communications and student engagement activity.
• Build positive working relationships with colleagues across the University.
• Monitor data and feedback to identify opportunities for improvement.
• Support the smooth running of financial, procurement and administrative processes.
• Help academic colleagues engage with experiential learning opportunities.

Skills

Project coordination

Stakeholder management

Communication skills

Data-driven decision making

Process improvement

Student engagement

Tools

Microsoft 365

Job description

Join a team helping students make the most of their university experience!

At Manchester Metropolitan University, Rise, part of the Careers Service, helps students build skills, confidence and experience alongside their studies.

Through projects, events, awards and other opportunities, Rise supports students to develop the skills employers value, explore their interests and make the most of their time at university.

We're looking for a Senior Operations Coordinator to help our team deliver these opportunities successfully. This is a varied role combining project coordination, relationship-building, communications and service improvement.

You'll work with colleagues across the University to help students access opportunities that support their personal and professional development.

About the role:

No two days are quite the same. You might be coordinating a student event, supporting a communications campaign, helping colleagues improve a process, responding to enquiries or working with academic staff to connect students with Rise opportunities.

You'll help us:

• Coordinate projects, events and student development activities.
• Keep systems, processes and information up to date.
• Support communications and student engagement activity.
• Build positive working relationships with colleagues across the University.
• Monitor data and feedback to identify opportunities for improvement.
• Support the smooth running of financial, procurement and administrative processes.
• Help academic colleagues engage with experiential learning opportunities.

About you:

We're looking for someone who enjoys working with people and making things happen. You will be organised, adaptable and comfortable managing a range of activities at the same time. You'll enjoy finding practical solutions, improving ways of working and supporting colleagues to achieve shared goals.

You'll be able to demonstrate:

• Experience coordinating projects, services or activities.
• Strong organisational and communication skills.
• An ability to build positive relationships with a wide range of people.
• Confidence using information and data to support decision-making.
• Good digital skills, including Microsoft 365.
• A commitment to providing an excellent experience for students and colleagues.

Why Manchester Metropolitan?

At Manchester Met you'll join a supportive and collaborative team that is passionate about helping students succeed.

This role offers the opportunity to:

• Work with colleagues from across the University.
• Contribute to the continued development of Rise.
• Develop your own skills and experience.
• Help create opportunities that make a real difference to students.

If you're excited by the opportunity to support students, work collaboratively and contribute to a service that has a positive impact across the University, we'd love to hear from you.

Further information:

Manchester Metropolitan University fosters an inclusive culture of belonging that promotes equity and celebrates diversity. We value a diverse workforce for the innovation and diversity of thought it brings and welcome applications from all local and international communities, including Black, Asian, and Minority Ethnic backgrounds, disabled people, and LGBTQ+ individuals.

We support a range of flexible working arrangements, including hybrid and tailored schedules, which can be discussed with your line manager. If you require reasonable adjustments during the recruitment process or in your role, please let us know so we can provide appropriate support.

Our commitment to inclusivity includes mentoring programmes, accessibility resources, and professional development opportunities to empower and support underrepresented groups.

Manchester Met is a Disability Confident Leader and, under this scheme, aims to offer an interview to disabled people who apply for the role and meet the essential criteria as listed in the attached Job Description for that vacancy.