Campus Retail Associate: Friendly Customer Service

Surrey; Guildford; On-site; GBP 13,000 - 16,000; Part time

Benefits offered by this job

Staff benefits

25 days annual leave + bank holidays

On-campus location

Training provided

Job summary

University of Surrey is seeking a friendly Service Team Member for the on-campus Co-op store. This permanent role involves working 32 hours per week, with opening hours of 8:00am–11:00pm daily to support students, staff and visitors.

You will deliver excellent customer service, help with stock and tills, and ensure a welcoming shopping experience. Full training is provided, and a positive, reliable team player is ideal.

Qualifications

• No prior retail experience required; full training provided.
• Strong customer-facing communication skills desirable.
• Ability to work in a fast-paced environment.
• Willingness to work a variety of shifts, including evenings and weekends.

Responsibilities

• Provide friendly, helpful, and efficient customer service.
• Assist customers and answer queries.
• Replenish stock and maintain product displays.
• Assist with deliveries and stock receipt.
• Operate tills and handle transactions accurately.
• Maintain cleanliness and presentation throughout the store.
• Collaborate with colleagues to keep the store running smoothly.

Skills

Customer service

Teamwork

Flexible

Reliable

Job description

University of Surrey is seeking a friendly Service Team Member for the on-campus Co-op store. This permanent role involves working 32 hours per week, with opening hours of 8:00am–11:00pm daily to support students, staff and visitors.

You will deliver excellent customer service, help with stock and tills, and ensure a welcoming shopping experience. Full training is provided, and a positive, reliable team player is ideal.