Campus Logistics Assistant

University of Surrey; Guildford; Presencial; GBP 19.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Market leading pension

Holiday entitlement up to 40 days

Cycle to work scheme

On-site childcare

On-site leisure facilities

Descripción de la vacante

Surrey is recruiting for an enthusiastic post and logistics assistant to join our busy team across two campuses in Guildford. You will receive, sort and deliver mail and parcels, support with the locker system and assist with reception duties during peak times.

Excellent customer service, strong organisation, and team collaboration are essential. A full UK driving licence is required, and occasional weekend work may be needed throughout the year.

Formación

• Experience of, or an interest in, post, mailroom, reception, logistics or customer service work.
• Strong customer service focus with a professional, approachable manner.
• Good organisational skills and attention to detail when handling mail and parcels.
• Good communication skills and the ability to work well within a team.
• Willingness to learn and adapt to new tasks and responsibilities; flexibility to support post and logistics.
• Full UK driving licence is essential.
• Physically fit to handle lifting and moving parcels and equipment.

Responsabilidades

• Receiving, sorting and distributing incoming and outgoing mail and parcels.
• Delivering post, parcels and other items to departments and locations across the University.
• Processing items into the University's internal locker system.
• Providing a high level of customer service to colleagues, students, suppliers and visitors.
• Maintaining accurate and efficient post-handling processes.
• Responding to queries about deliveries and supporting post-related requests.
• Supporting the post team on reception during busy periods.
• Helping to move goods, equipment and supplies throughout the University.
• Responding to requests for furniture or equipment relocation within the premises.
• Ensuring the safe handling and transport of waste, including furniture, electrical items, food recycling and confidential waste.
• Driving University vehicles.

Conocimientos

Customer service focus

Communication skills

Teamwork

Organisational skills

Flexibility

Herramientas

Driving licence

Descripción del empleo

We are looking for an enthusiastic and motivated person to join our busy post and logistics team. As a member of this close-knit team, you will play a key role in receiving, sorting and delivering post and parcels across the University. You will also support the wider logistics service by helping with portering tasks when required.

This is a busy and varied role across two active campuses, where you will communicate regularly with colleagues, students, suppliers and visitors. During busier periods, you will also support the post team on reception, helping to provide an efficient and welcoming service.

The job will include:

• Receiving, sorting and distributing incoming and outgoing mail and parcels
• Delivering post, parcels and other items to departments and locations across the University
• Processing items into the University's internal locker system
• Providing a high level of customer service to colleagues, students, suppliers and visitors
• Maintaining accurate and efficient post-handling processes
• Responding to queries about deliveries and supporting colleagues with post-related requests
• Supporting the post team on reception during busy periods
• Helping to move goods, equipment and supplies throughout the University
• Responding to requests for furniture or equipment relocation within the premises
• Ensuring the safe handling and transport of waste, including furniture, electrical items, food recycling and confidential waste
• Driving University vehicles

Work takes place in shifts between 07:00 and 17:00 Monday-Friday so you will need to be available and flexible to work within these times. A rota is released a week in advance to let you know when you will be working.

Additionally, there is an occasional requirement to work at the weekend, but this is limited to 5 weekends in total across the year.

About you

We are looking for candidates with:

• Experience of, or an interest in, post, mailroom, reception, logistics or customer service work
• A strong customer service focus and a professional, approachable manner
• Good organisational skills and attention to detail when handling mail and parcels
• Good communication skills and the ability to work well within a team
• A reliable, punctual and professional approach, with a strong work ethic
• Willingness to learn and adapt to new tasks and responsibilities
• Flexibility to support both post and logistics activities as required
• Physical fitness to handle lifting and moving parcels, goods, equipment or other items

Previous experience in a post role is advantageous but not mandatory, as we will provide you with full training.

Please note, a full UK driving licence is essential for this role.

What's in it for you?

We think Surrey is a great place to work. Our campus is a beautiful, leafy environment with the buzz of student life and superb working facilities. Our workplace offers a friendly and supportive atmosphere, with a focus on teamwork and collaboration. You will have the opportunity to work in a dynamic setting where no two days are the same.

Additionally, we offer:

• Market leading pension
• Up to 40 days holiday: 25 days annual leave + 7 University Closure Days + Bank Holidays
• Travel & family benefits including cycle to work scheme and on-site childcare
• Access to on-site leisure facilities at discounted rates

The University is committed to providing an inclusive environment that offers equal opportunities for all. We place great value on diversity and are seeking to increase the diversity within our community. Therefore, we particularly encourage applications from under-represented groups, such as people from Black, Asian and minority ethnic groups and people with disabilities.