General Assistant

University of Southampton - School of Physics & Astronomy; Southampton; Presencial; GBP 18 000 - 24 000; Tempo integral

Resumo da oferta

University of Southampton - School of Physics & Astronomy is seeking a permanent General Assistant to support our Halls of Residence. The role focuses on delivering excellent customer service to students and stakeholders, with duties ranging from stock movement to safety inspections across multiple sites on campus.

The 36-hour weekly contract operates on rotating shifts (8am-4pm, 9am-5pm or 10am-6pm) and occasional weekend/evening work during peak periods.

Qualificações

• Basic PC skills with email use.
• Strong customer focus and reliability.
• Flexible and enthusiastic team member.

Responsabilidades

• Move furniture/equipment across sites and monitor stock.
• Carry out routine safety inspections including room inspections and legionella flushing.
• Assist with post/parcel duties and respond to lock outs.
• Respond to fire alarms and escalate as appropriate.

Conhecimentos

Customer service

Reliability

Flexibility

Ferramentas

Email

Microsoft Office

Descrição da oferta de emprego

We are recruiting a permanent full time General Assistant in our Residences department, within the Facilities team. You will be joining the team at an exciting time as we continue to develop our portfolio of over 6,000 rooms improve our halls offering to enhance the student experience. You will be part of a team who support the smooth running of our Halls of Residence providing an excellent customer service to our students and other stakeholders.

The successful candidate will be working primarily in our Wessex Lane Hub, including Wessex Lane and City Gateway Halls of Residence, but may include work at other Residential sites, and our main campus as required.

The Main Responsibilities For This Role Include

• The movement of furniture/equipment across the sites, storage and monitoring of stock
• Carrying out routine and scheduled safety inspections including Room Inspections and legionella flushing
• Assisting with post/parcel duties, and responding to lock outs
• Responding to fire alarms across site and report and elevate as appropriate

Working as part of a small team providing services to students living in Halls of Residences, you will need to be reliable, flexible and enthusiastic, with a strong customer focus.

Basic PC skills, including the use of email will be required.

The position offers a 36 hour/week contract working a rotating 8am-4pm, 9am-5pm or 10am-6pm shift pattern to meet business needs. You will also be expected to be available for occasional weekend and evening working particularly during our peak weekends in July and September.

We welcome applications from candidates who are committed to helping us create an inclusive work environment. We encourage applications from candidates from Black, Asian and Minority Ethnic communities, people who identify as LGBTQ+; and people with disabilities.

As a university we aim to create an environment where everyone can thrive and are proactive in fostering a culture of inclusion, respect and equality of opportunity. We believe that we can only truly meet our objectives if we are reflective of society, so we are passionate about creating a working environment in which you are free to bring your whole self to work. With a generous holiday allowance as well as additional university closure days we are committed to supporting our staff and students and open to a flexible working approach.

This role does not qualify for Skilled Worker Visa sponsorship. To explore alternative UK visa options, see gov.uk.

To find out more about our Residential Services Team please have a look at our website at http://www.southampton.ac.uk/uni-life/accommodation.page.