3539326FB - General Assistant

University of Southampton; Southampton; On-site; GBP 25,000 - 26,000; Full time

Job summary

University of Southampton is recruiting a permanent full-time General Assistant in our Residences department, within the Facilities team. You will join a team supporting the smooth running of Halls of Residence, delivering excellent customer service to students and other stakeholders.

The successful candidate will work primarily at our Wessex Lane Hub (Wessex Lane and City Gateway Halls), with possible duties at other Residential sites and the main campus.

Qualifications

• Basic PC skills including email usage.

Responsibilities

• Move furniture/equipment across sites and monitor storage.
• Conduct routine safety inspections including room inspections and legionella flushing.
• Assist with post/parcel duties and respond to lockouts.
• Respond to fire alarms across site and report/escalate as appropriate.
• Provide reliable, flexible customer-focused service to students in Halls of Residences.

Skills

Basic PC skills

Job description

3539326FB - General Assistant

Company: University of Southampton

Salary: £24,699 to £25,179 a year

Hours: Full-time

Location: Southampton, SO17 1BJ

Working pattern: On-site

Job type: Permanent

Posting date: 27 Oct 2026

Closing date: 10 Nov 2026

Job Summary

We are recruiting a permanent full time General Assistant in our Residences department, within the Facilities team.

You will be joining the team at an exciting time as we continue to develop our portfolio of over 6,000 rooms improve our halls offering to enhance the student experience. You will be part of a team who support the smooth running of our Halls of Residence providing an excellent customer service to our students and other stakeholders.

The successful candidate will be working primarily in our Wessex Lane Hub, including Wessex Lane and City Gateway Halls of Residence, but may include work at other Residential sites, and our main campus as required.

Responsibilities

• The movement of furniture/equipment across the sites, storage and monitoring of stock
• Carrying out routine and scheduled safety inspections including Room Inspections and legionella flushing
• Assisting with post/parcel duties, and responding to lock outs
• Responding to fire alarms across site and report and elevate as appropriate
• Working as part of a small team providing services to students living in Halls of Residences, you will need to be reliable, flexible and enthusiastic, with a strong customer focus.

Basic PC skills, including the use of email will be required.

Working Hours & Arrangement

The position offers a 36 hour/week contract working a rotating 8am-4pm, 9am-5pm or 10am-6pm shift pattern to meet business needs. You will also be expected to be available for occasional weekend and evening working particularly during our peak weekends in July and September.

Inclusion & Diversity

We welcome applications from candidates who are committed to helping us create an inclusive work environment. We encourage applications from candidates from Black, Asian and Minority Ethnic communities, people who identify as LGBTQ+; and people with disabilities.

Information & Policies

As a university we aim to create an environment where everyone can thrive and are proactive in fostering a culture of inclusion, respect and equality of opportunity. We believe that we can only truly meet our objectives if we are reflective of society, so we are passionate about creating a working environment in which you are free to bring your whole self to work. With a generous holiday allowance as well as additional university closure days we are committed to supporting our staff and students and open to a flexible working approach.

This role does not qualify for Skilled Worker Visa sponsorship. To explore alternative UK visa options, see gov.uk.

Disclaimer

Proud member of the Disability Confident employer scheme