Campus Facilities Manager (Gardens & Grounds)

University of Leicester School of Business; Leicester; On-site; GBP 35,000 - 50,000; Full time

Job summary

The University of Leicester is looking for an experienced Facilities Manager to oversee university-wide Facilities Management operations. The role includes ensuring compliance, enhancing customer service, and managing relationships with service providers. A strong background in facilities management, finance, and customer service is essential.

Benefits

Competitive salary

Excellent pension scheme

Generous annual leave

Career development opportunities

Qualifications

• Experience in a Facilities Management role.
• Strong understanding of finance and service delivery.
• Ability to define, agree, and monitor service standards.

Responsibilities

• Oversee the delivery of Facilities Management operations across the campus.
• Ensure compliance with regulations and service agreements.
• Coordinate operational activities to enhance customer experience.

Skills

Team Management

Customer Service

Budget Management

Stakeholder Engagement

Job description

About The Role

We are seeking an experienced Facilities Manager to join our Estates and Campus Services department. Reporting to the Head of Campus Facilities, you will oversee the efficient delivery of university-wide Facilities Management operations, including gardens, sports grounds, external areas, and associated FM services for both academic and residential estates.

Your responsibilities will include coordinating operational activities to ensure safe, high-quality, customer-focused services across the estate, positively impacting the customer experience. Additionally, you will ensure all service delivery complies with legislation, local authority regulations, and service level agreements.

About You

You should have prior experience in a similar role within a relevant establishment. You must be confident in defining, agreeing, and monitoring standards for facilities service delivery and developing effective relationships between service providers and stakeholders. A strong understanding of finance and customer service is essential, along with experience managing budgets, projects, teams, and service delivery.

Additional Information

Informal enquiries can be made to Pete Hickling at [e-mail].

Interviews are expected to commence during the week beginning 28 July 2025.

The University of Leicester has been changing the world and people's lives for 100 years. Joining us means becoming part of a community of Citizens of Change, including staff, students, and graduates worldwide.

As a diverse and forward-thinking employer, we embed equity, diversity, and inclusion into all aspects of our work—our core missions of teaching and research, and our support for staff, students, and the local community, guided by our values of Inspiring, Impactful, and Inclusive.

We are committed to staff wellbeing and environmental sustainability, both on campus and beyond. We offer a competitive salary, excellent pension scheme, generous annual leave, and opportunities for career development in a supportive environment.