Campus Experience & Security Supervisor

BIMM British and Irish Modern Music Institute; West of England; Presencial; GBP 24.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

25 days holiday

SMART pension

Benefits package

Descripción de la vacante

BIMM University is seeking a Campus Experience & Security Supervisor to ensure a welcoming, safe and efficiently run campus environment. You will blend front-of-house duties with security and administrative tasks, acting as the visible, approachable face for students, staff, visitors and guests.

In this role you’ll manage access, sign-ins, record-keeping and emergency procedures while coordinating deliveries and ID card services.

Formación

• Experience in a front-of-house, reception, security or customer-facing role.
• A calm, approachable manner suitable for diverse campus communities.
• Strong written and verbal communication skills.
• Good organisational ability to manage multiple priorities.
• Proficiency with systems and maintaining accurate records.
• Understanding health, safety and safeguarding in public settings.
• Ability to work independently within procedures.

Responsabilidades

• Act as a key point of contact on campus, providing a professional and inclusive welcome to students, staff, visitors, contractors and industry guests
• Offer clear information and guidance, helping people navigate campus services and facilities
• Maintain a visible front-of-house presence that contributes to a positive and engaging campus environment
• Support the secure opening and closing of buildings in line with agreed procedures
• Monitor and manage access control, ensuring buildings are accessed safely and appropriately
• Manage visitor sign-in processes and issue passes in line with health and safety requirements
• Keep accurate records using visitor, key management and related systems
• Assist with emergency procedures, including evacuations and routine system checks
• Identify and escalat…
• Coordinate deliveries, ensuring items are received, logged and distributed appropriately
• Support ID card services, including processing new requests and replacements

Conocimientos

Front-of-house experience

Security awareness

Excellent communication

Record keeping

Health and safety knowledge

Descripción del empleo

At BIMM University, we're more than just an educational institution; we're a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, we offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Our commitment to excellence in creative arts education sets us apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields.

About the role

As Campus Experience & Security Supervisor, you’ll play an important role in how students, staff and visitors experience the campus day to day. You’ll be a visible and approachable presence, helping to create an environment that feels safe, well organised and welcoming.

The role combines front-of-house activity with operational, security and administrative responsibilities.

What You’ll Do:

• Act as a key point of contact on campus, providing a professional and inclusive welcome to students, staff, visitors, contractors and industry guests
• Offer clear information and guidance, helping people navigate campus services and facilities
• Maintain a visible front-of-house presence that contributes to a positive and engaging campus environment
• Support the secure opening and closing of buildings in line with agreed procedures
• Monitor and manage access control, ensuring buildings are accessed safely and appropriately
• Manage visitor sign-in processes and issue passes in line with health and safety requirements
• Keep accurate records using visitor, key management and related systems
• Assist with emergency procedures, including evacuations and routine system checks
• Identify and escalat…
• Coordinate deliveries, ensuring items are received, logged and distributed appropriately
• Support ID card services, including processing new requests and replacements

What You’ll Bring:

• Experience in a front-of-house, reception, security or customer-facing role
• A calm, approachable manner with the ability to engage confidently with a wide range of people
• Strong communication skills, both written and verbal
• Good organisational skills, with the ability to manage competing priorities in a busy environment
• Confidence using systems and maintaining accurate records
• An understanding of health, safety and safeguarding considerations in a public-facing setting
• Sound judgement and the ability to work independently within established procedures

We encourage early applications, as we may close the advert ahead of the stated deadline if we receive a high volume of interest. We’ll be reviewing applications as they come in, and suitable candidates may be invited to interview before the closing date.

Please note that applications from candidates who have previously applied for this vacancy will not be considered.

Why BIMM University?

We are a values led organisation, meaning our core values underpin all that we do:

In addition to joining a committed and dedicated team, you will have access to:

• 25 days holiday per year (FTE)
• SMART pension
• A comprehensive benefits package

We continually strive to create a culture of inclusivity so that we truly represent our diverse communities. We particularly welcome applications from people of colour who are underrepresented in our organisation.

We are committed to promoting the safety and welfare of our students, therefore a ll successful applicants are required to complete a basic DBS disclosure. Depending on the role, you may be required to complete an enhanced check / enhanced check with barred list if required by statute and internal policy.