Campus Café Supervisor: Lead Coffee & Service

Rothamsted Research; Hatching Green; On-site; GBP 21,000 - 29,000; Part time

Benefits offered by this job

25 days' annual leave

Generous Pension scheme

Employee Assistance Programme

Free car parking

Job summary

Rothamsted Enterprises Limited is seeking an enthusiastic Café Supervisor to lead the Campus Café on the Harpenden site, delivering high‑quality coffee, breakfast and lunches to the Rothamsted community and visitors in a friendly, customer‑focused environment.

You will supervise a small team, manage daily service, ensure food safety and EPOS operations, and maintain a clean, welcoming venue, with a flexible, proactive approach and a full driving licence preferred.

Qualifications

• Customer-facing hospitality role experience.
• Experience leading a small team in a busy café.
• Knowledge of food hygiene and safety practices.

Responsibilities

• Lead café service and supervise team members during daily operations.
• Prepare and serve high-quality espresso-based coffees, teas and specialty beverages.
• Maintain consistent standards of coffee preparation, milk texturing and presentation.
• Support food preparation and service while identifying opportunities to increase sales.
• Monitor customer flow and ensure efficient service during busy periods.
• Resolve customer queries and feedback professionally.
• Carry out opening and closing procedures, including cash handling and equipment checks.
• Maintain a clean, safe and welcoming café environment.

Skills

Customer service

Team leadership

Communication

Cash handling

Attention to detail

Education

Level 2 Food Safety Certificate

Level 3 Food Safety qualification

Tools

EPOS system

Job description

Rothamsted Enterprises Limited is seeking an enthusiastic Café Supervisor to lead the Campus Café on the Harpenden site, delivering high‑quality coffee, breakfast and lunches to the Rothamsted community and visitors in a friendly, customer‑focused environment.

You will supervise a small team, manage daily service, ensure food safety and EPOS operations, and maintain a clean, welcoming venue, with a flexible, proactive approach and a full driving licence preferred.