Campaign Executive

Inspired Thinking Group; London; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading company in email marketing is seeking an individual to manage and deliver award-winning campaigns. The role involves coordinating with various teams, managing client expectations, and ensuring project deadlines are met. Candidates should have a customer-centric mindset and be adaptable to a fast-paced environment.

Benefits

25 days’ holiday plus bank holidays

Annual Wellbeing Day

Pension Scheme

Medical Cash Plan

Flexible working options

Employee Assistance Programme

Cycle to Work Scheme

Monthly Employee Awards with bonuses

Referral bonus scheme (£1,500)

Wellbeing Workshops and Champions

Qualifications

• Experience with CRM systems preferred but not essential.
• Digital and email marketing experience is a plus.
• Adaptability to a fast-paced environment.

Responsibilities

• Liaise with the Account team and resolve client issues.
• Manage testing throughout the campaign process.
• Ensure all project and campaign deadlines are met.

Skills

Customer-centric mindset

Analytical mindset

Proficiency in Microsoft Office

Job description

ITG is growing, and we're looking for people who can help us in the delivery of our award-winning email marketing campaigns. With 3-billion emails, mobile messages, and push notifications delivered last year; and an ever-increasing client base, we're seeking individuals who can keep pace with a fast-moving environment and prioritize client needs.

Key Responsibilities:

1. Proactively liaise with the Account team for each client and resolve client issues as needed.
2. Manage testing throughout the campaign process.
3. Coordinate internal teams to implement amendments.
4. Communicate with design, data, development, and client teams, providing clear briefs.
5. Ensure all project and campaign deadlines are met.
6. Understand the creative and technical aspects of online marketing.
7. Gain knowledge of CRM platform technology.
8. Develop an understanding of response-driven email marketing for multiple campaigns.

Candidate Qualities and Skills:

• Customer-centric mindset and commitment to excellent service.
• Experience with CRM systems is preferred but not essential.
• Ability to manage own time effectively without micromanagement.
• Proactive in managing client expectations and resolving issues.
• Experience in a marketing agency is advantageous but not mandatory.
• Understanding of online marketing creative and technical components.
• Proficiency in Microsoft Office tools: Word, PowerPoint, Excel.
• Adaptability to a fast-paced, demanding environment.
• Digital and email marketing experience is a plus.
• Analytical mindset with data comprehension skills.

Benefits:

• 25 days’ holiday plus bank holidays.
• Annual Wellbeing Day.
• Pension Scheme.
• Medical Cash Plan.
• Flexible working options, including up to 40% remote work.
• Discounts through our online community platform.
• Employee Assistance Programme.
• Cycle to Work Scheme.
• Monthly Employee Awards with bonuses.
• Charity fundraising and paid Volunteer Day.
• Referral bonus scheme (£1,500).
• Wellbeing Workshops and Champions.
• Enhanced Family Leave.

Our Commitment to Diversity:

We promote diversity and equal opportunities, welcoming applicants regardless of age, race, gender, religion, sexual orientation, disability, or nationality. We aim to support underrepresented groups and foster an inclusive environment.

We believe in caring for ourselves, each other, and the planet, emphasizing community and shared values. Our community groups provide support and social connection for employees.