Campaign Delivery Operations Lead

7741 WILEY APAC SERVICES LLP; United Kingdom; Presencial; GBP 65 000 - 90 000; Tempo integral

Resumo da oferta

Wiley is seeking a Delivery Operations Manager to oversee the flow of work across the Delivery function, ensuring projects are scheduled, resourced, and delivered on time. You will partner with Delivery, Marketing, Advertising Operations, and external suppliers to optimise workflows and support campaign delivery.

Within this role you will manage intake, prioritisation, scheduling, and allocation of work, monitor capacity, and provide clear insight into timelines and risks across a diverse

Qualificações

• Experience in a Traffic Manager, Resource Manager, Project Coordinator, or Workflow Management role.
• Proven ability to manage workloads, resources, and competing priorities across multiple concurrent projects.
• Strong organisational, planning, and prioritisation skills with excellent attention to detail.
• Experience monitoring project progress, identifying risks, and driving issues through to resolution.

Responsabilidades

• Manage the intake, prioritisation, scheduling, and allocation of work across multiple campaign and project types.
• Monitor team capacity and workload to ensure resources are effectively utilised and deadlines are met.
• Maintain visibility of project timelines, dependencies, risks, and delivery status across the portfolio.
• Proactively identify bottlenecks, delivery challenges, and resource constraints, escalating issues when required.
• Track campaign performance against agreed KPIs and support contingency planning when projects fall behind expectations.
• Develop and continuously improve traffic management processes, reporting, forecasting, and resource-planning practices.
• Collaborate with cross-functional stakeholders to ensure smooth project execution and operational excellence.
• Provide leadership with clear insights into team capacity, project priorities, and delivery risks.

Conhecimentos

Traffic Manager

Resource Manager

Project Coordinator

Workflow Management

Ferramentas

Asana

Workfront

Monday.com

Descrição da oferta de emprego

Wiley is seeking a Delivery Operations Manager to oversee the flow of work across the Delivery function, ensuring projects are scheduled, resourced, and delivered on time. You will partner with Delivery, Marketing, Advertising Operations, and external suppliers to optimise workflows and support campaign delivery.

Within this role you will manage intake, prioritisation, scheduling, and allocation of work, monitor capacity, and provide clear insight into timelines and risks across a diverse