Remote Delivery Traffic Lead - Campaign & Workflow Manager

Wiley; Greater London; Hybrid; GBP 40,000 - 58,000; Full time

Job summary

Wiley is looking for a Delivery Operations Manager to coordinate work across advertising, events, and science content delivery. You will manage intake, prioritisation, scheduling, and allocation of work while monitoring capacity, timelines, risks, and delivery status.

The role partners with Delivery, Marketing, and external suppliers to optimise workflows and ensure on-time project execution. The ideal candidate has proven traffic/resource management experience, strong stakeholder management,

Qualifications

• Experience in a Traffic Manager, Resource Manager, Project Coordinator, or Workflow Management role.
• Proven ability to manage workloads, resources, and competing priorities across multiple concurrent projects.
• Excellent communication and stakeholder management skills, with confidence engaging senior leaders.

Responsibilities

• Manage intake, prioritisation, scheduling, and allocation of work across multiple campaigns and projects.
• Monitor team capacity and workload to ensure resources are utilised and deadlines are met.
• Maintain visibility of project timelines, dependencies, risks, and delivery status across the portfolio.
• Identify bottlenecks and delivery risks, escalating issues when required.
• Track campaign performance against KPIs and support contingency planning when projects fall behind.

Skills

Traffic management

Resource management

Project coordination

Workflow management

Stakeholder management

Communication

Tools

Asana

Workfront

Monday.com

Job description

Wiley is looking for a Delivery Operations Manager to coordinate work across advertising, events, and science content delivery. You will manage intake, prioritisation, scheduling, and allocation of work while monitoring capacity, timelines, risks, and delivery status.

The role partners with Delivery, Marketing, and external suppliers to optimise workflows and ensure on-time project execution. The ideal candidate has proven traffic/resource management experience, strong stakeholder management,