CAMHS Team Administrator

Dorset HealthCare University NHS Foundation Trust; Poole; On-site; GBP 22,000 - 26,000; Full time

Job summary

Dorset HealthCare University NHS Foundation Trust is seeking a Team Administrator for the Weymouth and Portland CAMHS Team within the CYPMH service. You will provide efficient admin, secretarial and reception support, manage appointments and referrals, and maintain electronic records in a busy clinical setting.

Experience in NHS environments, strong IT and communication skills, and a professional, flexible approach are required. A DBS check is required; visa sponsorship is not available.

Qualifications

• Experience of working within an office environment.
• Experience of working with the NHS.
• GCSE level or equivalent.
• To show understanding of patient confidentiality.
• Well developed skills in communicating effectively with clients and other professionals within and outside the NHS.
• Knowledge of NHS organisation and protocols.
• Good written, verbal and interpersonal communication skills.

Responsibilities

• Provide administrative, secretarial and reception support to a busy multidisciplinary clinical team.
• Manage appointments and referrals; maintain electronic records and databases.
• Type clinical correspondence and support meetings.
• Provide reception cover as needed.
• Demonstrate initiative and ability to work independently and as part of a team.

Skills

Office experience

NHS experience

Confidentiality

Communication skills

IT skills

Organisational skills

Initiative

Education

GCSE level or equivalent

Tools

Word processing software

Databases

Electronic records system

Job description

Dorset HealthCare University NHS Foundation Trust

CAMHS Team Administrator

The closing date is 26 November 2026

An opportunity has arisen for a Team Administrator to join our Children and Young People's Mental Health Service (CYPMH) within the Weymouth and Portland CAMHS Team.

CYPMH Dorset is entering an exciting period of growth, with new investment enabling us to enhance our services in line with Thrive principles. This role will evolve as we develop, beginning with supporting existing teams from a temporary base during the transition.

You will provide efficient administrative, secretarial and reception support, acting as a key point of contact for children, young people, families, carers and professionals. Duties will include managing appointments, processing referrals, maintaining electronic records and databases, typing clinical correspondence, supporting meetings and providing reception cover.

You will have experience working in an administrative or office environment, excellent communication and organisational skills, strong IT skills and a professional, flexible approach to work.

This is a fantastic opportunity to build skills, influence new initiatives and grow professionally within a supportive and forward-thinking service.

We are looking for adaptable, positive individuals who are eager to help shape our future and thrive in a dynamic, evolving environment.

Please note visa sponsorship for this role is unfortunately not available. Ensure you hold valid right to work in the UK and will not require sponsorship if successful.

Main duties of the job

This is a varied and rewarding role providing high-quality administrative, secretarial and reception support to a busy multidisciplinary clinical team, helping to ensure children, young people and families receive timely and effective care.

You will understand the importance of confidentiality, be able to manage competing priorities and work effectively both independently and as part of a team. Previous NHS experience and knowledge of electronic patient record systems would be advantageous.

Join us and play an important role in supporting children, young people and families while contributing to the future development of mental health services across Dorset.

Employment in this post requires a Standard Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of.

About us

At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.

Job responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidates individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role.

All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements. Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact [e-mail]

Person Specification

Job specific experience

• Experience of working within an office environment


• Experience of working with the NHS

Knowledge, skills and training

• Educated to GCSE level or equivalent experience


• To show understanding of patient confidentiality


• Well developed skills in communicating effectively with clients and other professionals within and outside the NHS


• Knowledge of NHS organisation and protocols.


• Good written, verbal and interpersonal communication skills


• Use of initiative and ability to work independently


• Ability to interact with clients and visitors in a professional manner

Additional requirements

• Demonstrable skills in written and spoken English, adequate to enable the post holder to carry out the role effectively

Information Technology

• Demonstrable experience of using word processing, spreadsheets, databases and or presentation software to RSA 11 or equivalent standard.


• Experience using an electronic service user record


• Experience using an electronic service user record

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Dorset HealthCare University NHS Foundation Trust