Call Centre Agent - Appointment Setter

Key Appointments (UK) Ltd; Bolton; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Performance bonus

Full training

Career progression

Friendly team

Bolton office

Job summary

Newton Fox Business Development Specialists, based in Bolton, is hiring a Call Centre Agent - Appointment Setter. The role involves making outbound calls to business decision-makers, introducing services and booking qualified appointments for the team.

Full training is provided, with ongoing coaching and clear opportunities for progression. The position is full-time and office-based in Bolton, with a supportive, target-driven environment.

Qualifications

• Outbound calling experience is a plus.
• Strong telephone communication skills required.
• Reliability and willingness to learn.

Responsibilities

• Making outbound calls to business decision-makers.
• Introducing Newton Fox Business Development Specialists and their services.
• Booking high-quality appointments for their Business Development Consultants.
• Building rapport and identifying business opportunities.
• Maintaining accurate customer records using their CRM system.
• Working towards achievable daily and weekly targets.
• Delivering a professional and positive customer experience on every call.

Skills

Outbound calls

Appointment setting

Communication skills

Telephone skills

Target driven

Team player

Customer service

Job description

Call Centre Agent - Appointment Setter

Location: Bolton, Greater Manchester

Job Type: Full-time, Permanent - Monday to Friday / no weekends

Salary: £25,000 per year + Performance Bonus

Join Newton Fox Business Development Specialists: For over 17 years, Newton Fox Business Development Specialists has been helping businesses across the UK generate new opportunities and grow their customer base. Due to their continued success and business growth, they're looking to expand their team by recruiting enthusiastic Call Centre Agents - Appointment Setters to join their Bolton office.

If you're confident on the phone, enjoy speaking with people and are looking to build a long-term career with an established and growing business, we'd love to hear from you. Previous experience is welcomed but isn't essential, as full training and ongoing support are provided.

The Role

As a Call Centre Agent - Appointment Setter, you'll be speaking with business decision-makers, introducing our services and booking qualified appointments for their Business Development Consultants.

You'll be part of a friendly, supportive team where your hard work is recognised, your success is rewarded and there are genuine opportunities to progress.

Key Responsibilities

• Making outbound calls to business decision-makers.
• Introducing Newton Fox Business Development Specialists and their services.
• Booking high-quality appointments for their Business Development Consultants.
• Building rapport and identifying business opportunities.
• Maintaining accurate customer records using their CRM system.
• Working towards achievable daily and weekly targets.
• Delivering a professional and positive customer experience on every call.

What We're Looking For

• Excellent communication and telephone skills.
• A confident, friendly and professional attitude.
• Positive, motivated and reliable.
• Target-driven with a willingness to learn.
• Previous call centre, telesales, appointment setting or customer service experience is an advantage but not essential.
• A team player who enjoys working in a supportive environment.

What's On Offer

• £25,000 basic salary.
• Performance bonus scheme - earn up to an additional £3,000 per year through a simple and achievable incentive programme.
• Full training and ongoing coaching.
• Genuine career progression opportunities.
• Friendly, supportive team culture.
• Modern office based in Bolton.
• Regular incentives and recognition for outstanding performance.
• Monday to Friday working - no weekends.
• Full-time / Permanent

Why Join Newton Fox?

Newton Fox Business Development Specialists pride themselves on developing their people. They provide the training, support and opportunities needed to help you succeed and build a long-term career with them.

As an established business with over 17 years of success, they're continuing to grow and are looking for motivated individuals who want to grow with them. If you're looking for a stable company, a great team and a role where your effort is recognised and rewarded, we'd love to hear from you.