Call Center Operator - Uncapped Commission (South Shields)

JR United Kingdom; South Shields; On-site; GBP 25,000 - 26,000; Full time

Job summary

An established industry player is seeking a Call Center Operator to join their dynamic sales team. This role offers an exciting opportunity to engage with customers and enhance their digital lives by recommending the right products. With a supportive team culture and tailored training, you will thrive in a flexible environment that values your contributions. Enjoy a competitive salary with uncapped commission, along with a range of benefits including healthcare support, family leave, and career development opportunities. If you're ready to make a difference and build a lasting career, this position is perfect for you!

Benefits

24/7 online GP services

Paid carer’s leave

Family leave

Discounts on EE & BT products

Career development support

Season Ticket Travel Loan

Volunteering days

Optional private healthcare

Dental insurance

Qualifications

• Confident in talking and engaging with people.
• Ability to recommend suitable products based on customer needs.

Responsibilities

• Discuss products and services with customers over the phone.
• Provide training to enhance confidence in product discussions.

Skills

Customer Engagement

Sales Skills

Communication Skills

Job description

Job Title: Call Center Operator - Uncapped Commission (South Shields)

Client: EE

Location: South Shields, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Details

Where: EE Gosforth - BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET

Full Time: Permanent

Salary: £25,087.00 rising to £25,684.00 after 8 months, plus uncapped commission

Job Description

Why this job matters

If you're confident in talking and enjoy engaging with people, this role could be perfect for you. Whether you have extensive life experience or handle family negotiations daily, your transferable skills can succeed in a sales advisor role with EE. We will provide training to ensure you can confidently discuss our products and services.

Our approach is not about 'hard sales.' Instead, you'll talk to customers over the phone about enhancing their digital lives and recommending suitable products. Join our Sales Team in Tyneside or Gosforth.

We recognize life's unpredictability, so this role offers flexibility. We aim to support your success by allowing you to schedule your breaks, bank time, and occasionally work from home.

Benefits

• Starting salary of £25,087, increasing to £25,684 after 8 months, plus incentives and bonuses.
• Access to online GP services 24/7 for you and your immediate family, fully funded.
• Market-leading paid carer’s leave, up to 2 weeks, to support colleagues caring for family or friends.
• Family leave with 18 weeks of full pay and 8 weeks of half pay in the first year.
• Discounts on EE & BT products, saving hundreds of pounds annually.
• Support for career development and growth.
• Season Ticket Travel Loan to assist with commuting costs.
• Volunteering days to give back to the community.
• Optional private healthcare and dental insurance.

Join a supportive team with meaningful culture and tailored training to build a lasting career. What are you waiting for?