Call Center Operator - Uncapped Commission (East Boldon)

JR United Kingdom; Newcastle upon Tyne; On-site; GBP 25,000 - 26,000; Full time

Job summary

An established industry player is seeking a Call Center Operator to join their dynamic Sales Team in Newcastle upon Tyne. This permanent, full-time role offers a competitive starting salary with opportunities for growth and uncapped commission. With a focus on enhancing customers' digital experiences, you will engage with clients over the phone, providing tailored recommendations. The company values flexibility, offering options for work-life balance, including scheduling breaks and occasional home working. Join a supportive team dedicated to your career development and enjoy a range of benefits designed to enhance your well-being.

Benefits

Online GP access 24/7

Paid carer’s leave

Family leave with full pay

Discounts on EE & BT products

Career development support

Season Ticket Travel Loan

Volunteering days

Optional private healthcare

Dental insurance

Qualifications

• Confident in talking and engaging with customers.
• Ability to manage daily negotiations effectively.

Responsibilities

• Discuss how to enhance customers' digital lives.
• Recommend suitable products over the phone.

Skills

Communication Skills

Sales Techniques

Customer Engagement

Education

High School Diploma

Job description

Call Center Operator - Uncapped Commission (East Boldon), Newcastle-upon-Tyne, Tyne and Wear

Client: EE

Location: Newcastle-upon-Tyne, Tyne and Wear, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Details

Job Views: 2

Posted: 08.05.2025

Expiry Date: 22.06.2025

Job Description

Location: EE Gosforth - BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET

Type: Permanent, Full Time

Salary: £25,087.00 rising to £25,684.00 after 8 months, plus uncapped commission

Role Overview: If you’re confident in talking and enjoy engaging with people, this role is suitable for you. Whether you have extensive life experience or are adept at managing daily negotiations, your skills can transfer well into a sales advisor role with EE. We provide training to help you confidently discuss our products and services.

Our approach is not about hard sales; it involves discussing how we can enhance customers' digital lives and recommending suitable products over the phone. Join our Sales Team in Tyneside or Gosforth.

We value flexibility and support your work-life balance through options like scheduling your own breaks, banking time, and occasional home working.

Benefits

• Starting salary of £25,087, increasing to £25,684 after 8 months, plus incentives and bonuses.
• Online GP access 24/7 for you and your immediate family, fully funded.
• Market-leading paid carer’s leave up to 2 weeks.
• Family leave with 18 weeks full pay and 8 weeks half pay in the first year.
• Discounts on EE & BT products, saving hundreds annually.
• Career development support.
• Season Ticket Travel Loan.
• Volunteering days to support your community.
• Optional private healthcare and dental insurance.

Join a great team with meaningful support and tailored training to develop your career. What are you waiting for?