Customer Service Advisor - Uncapped Commission (East Boldon)

JR United Kingdom; East Boldon; On-site; GBP 25,000 - 26,000; Full time

Job summary

An established industry player is seeking a Customer Service Advisor to join their dynamic team in East Boldon. This role offers a competitive starting salary with the potential for growth, alongside uncapped commission. You will engage with customers, providing them with tailored recommendations to enhance their digital experiences. Enjoy a flexible work environment that supports your personal and professional growth, including options for remote work and generous family leave policies. If you are a confident communicator who enjoys building relationships, this opportunity is perfect for you.

Benefits

Online GP access 24/7

Paid carer’s leave

Family Leave

Discounts on EE & BT products

Career development support

Season Ticket Travel Loan

Volunteering days

Optional Private Healthcare

Dental coverage

Qualifications

• Strong communication skills and ability to build relationships.
• Experience in customer service or sales is a plus.

Responsibilities

• Engage with customers over the phone to enhance their digital lives.
• Recommend suitable products and services based on customer needs.

Skills

Customer Communication

Relationship Building

Sales Techniques

Education

High School Diploma

Job description

Social network you want to login/join with:

Customer Service Advisor - Uncapped Commission (East Boldon), East Boldon

Client:

EE

Location:

East Boldon, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

2

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

Where: EE Gosforth - BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET

Full Time: Permanent

Salary: £25,087.00 rising to £25,684.00 after 8 months, plus uncapped commission

Why this job matters

If you’re a confident talker who enjoys asking questions and building relationships, this role could be for you. Whether you have life experience or handle family negotiations daily, your skills are transferable to a sales advisor role with EE. We’ll train you on the products and services so you can talk confidently about them.

We don’t do ‘hard sales’. The role involves talking to customers over the phone about enhancing their digital lives and recommending suitable products. Join our Sales Team in Tyneside or Gosforth.

We understand life is busy, and this role is designed with flexibility in mind. We’ll support your success by allowing you to schedule your own breaks, bank time, and occasionally work from home.

What’s in it for you?

• Starting salary of £25,087.00, rising to £25,684.00 after 8 months, plus incentives and bonuses.
• Online GP access 24/7 for you and your immediate family, fully funded by EE.
• Market-leading paid carer’s leave, up to 2 weeks, to support colleagues caring for family or friends.
• Family Leave: 18 weeks full pay and 8 weeks half pay in the first year for maternity, paternity, and adoption leave.
• Huge discounts on EE & BT products, saving hundreds of pounds annually.
• Support for career development and growth within EE.
• Season Ticket Travel Loan to help with commuting costs.
• Volunteering days to give back to your community.
• Optional Private Healthcare and Dental coverage.

Join a great team with meaningful support and tailored training to build a lasting career. What are you waiting for?