Call Center Operator - Uncapped Commission (East Boldon)

JR United Kingdom; East Boldon; On-site; GBP 25,000 - 26,000; Full time

Job summary

An established industry player is seeking a Call Center Operator in East Boldon. This role offers a competitive salary with uncapped commission, providing a flexible work environment that supports work-life balance. Join a dynamic team where you can develop your sales skills and make a real impact on customers' lives. With extensive training and support, you'll be equipped to confidently discuss a range of products and services. Enjoy generous benefits, including healthcare access, family leave, and opportunities for career advancement. This is more than just a job; it's a pathway to a fulfilling career.

Benefits

Online GP Access

Paid Carer's Leave

Family Leave

Discounts on EE & BT Products

Career Development Support

Season Ticket Travel Loan

Volunteering Days

Optional Private Healthcare

Dental Insurance

Qualifications

• Confident talker with strong interpersonal skills.
• Ability to build relationships and negotiate effectively.

Responsibilities

• Engage with customers over the phone to enhance their digital lives.
• Discuss suitable products and services tailored to customer needs.

Skills

Communication Skills

Sales Skills

Customer Relationship Management

Job description

Social network you want to login/join with:

Call Center Operator - Uncapped Commission (East Boldon), East Boldon

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Client:

EE

Location:

East Boldon, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

Where: EE Gosforth - BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET

Full Time: Permanent

Salary: £25,087.00 rising to £25,684.00 after 8 months, plus uncapped commission

Why this job matters

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.

We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Tyneside or Gosforth.

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss appointments or can look after your family in an emergency. This includes scheduling your own breaks, banking time, and occasional home working.

What’s in it for you?

• An attractive starting salary of £25,087.00 rising to £25,684.00 after 8 months, plus incentives and bonuses.
• Online GP – Access to a GP via telephone or video 24/7 for you and your immediate family, fully funded by us.
• Market-leading paid carer’s leave, up to 2 weeks, to support colleagues caring for family or friends who are disabled, ill, or elderly.
• Family Leave – Equalized maternity, paternity, and adoption leave with 18 weeks full pay and 8 weeks half pay in the first year.
• Huge discounts on EE & BT products, including mobile and broadband, saving you hundreds of pounds every year.
• Support for career development. We’re passionate about developing our people and supporting your career goals.
• Season Ticket Travel Loan – Funds to pay for your travel to and from work upfront.
• Volunteering days to give back to your local community.
• Optional Private Healthcare and Dental to protect you and your family.

Along with a great team culture, meaningful support, and tailored training, this role offers a chance to build a lasting career. What are you waiting for?