Call Center Agent - Uncapped Commission (East Boldon)

JR United Kingdom; East Boldon; On-site; GBP 25,000 - 26,000; Full time

Job summary

An established industry player is seeking a Call Center Agent in East Boldon, offering a permanent full-time position with an uncapped commission structure. This role is perfect for those who excel in communication and relationship-building, allowing you to leverage your skills in a supportive environment. With a starting salary of £25,087, increasing after 8 months, plus numerous benefits like online GP access, generous family leave, and discounts on products, this opportunity is designed for career growth. Join a dynamic team and enjoy the flexibility of scheduling your own breaks while contributing positively to customers' lives.

Benefits

Online GP access

Paid carer’s leave

Family Leave

Huge discounts on EE & BT products

Career development support

Season Ticket Travel Loan

Volunteering days

Optional Private Healthcare

Optional Dental coverage

Qualifications

• Confident in talking to people and building relationships.
• Experience or skills in negotiation are beneficial.

Responsibilities

• Engage customers over the phone to enhance their digital lives.
• Recommend suitable products without hard sales tactics.

Skills

Communication Skills

Negotiation Skills

Customer Relationship Building

Job description

Social network you want to login/join with:

Call Center Agent - Uncapped Commission (East Boldon), East Boldon

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Client:

EE

Location:

East Boldon, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

Where: EE Gosforth - BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET

Full Time: Permanent

Salary: £25,087.00 rising to £25,684.00 after 8 months, plus uncapped commission

Why this job matters

If you’re confident talking to people, asking questions, and building relationships, this role could be for you. Whether you have life experience or are skilled at negotiating, your transferable skills can help you succeed as a sales advisor with EE. We’ll provide training to help you confidently discuss our products and services.

We don’t do ‘hard sales’. The role involves talking to customers over the phone about enhancing their digital lives and recommending suitable products. Join our Sales Team in Tyneside or Gosforth.

We offer flexibility, understanding that life is dynamic. We support your success by allowing you to schedule your own breaks, bank time, and occasionally work from home.

What’s in it for you?

• Starting salary of £25,087.00, rising to £25,684.00 after 8 months, plus incentives and bonuses.
• Online GP access via telephone or video, 24/7, fully funded for you and your immediate family.
• Market-leading paid carer’s leave, up to 2 weeks, to support colleagues caring for family or friends.
• Family Leave: 18 weeks full pay and 8 weeks half pay for maternity, paternity, and adoption leave.
• Huge discounts on EE & BT products, saving you hundreds of pounds annually.
• Support for career development and growth within EE.
• Season Ticket Travel Loan to cover your commuting costs upfront.
• Volunteering days to contribute to your community.
• Optional Private Healthcare and Dental coverage for you and your family.

Join a great team with supportive culture and tailored training to build a lasting career. What are you waiting for?