Call Center Agent - Uncapped Commission (Stockton-on-Tees)

JR United Kingdom; Stockton-on-Tees; On-site; GBP 25,000 - 26,000; Full time

Job summary

An established industry player is seeking a Call Center Agent to join their dynamic team in Stockton-on-Tees. This role offers an exciting opportunity for individuals who excel in communication and enjoy engaging with customers. You will be responsible for discussing digital products and enhancing customers' lives without the pressure of hard sales. With a competitive salary and uncapped commission, this position also provides flexibility in scheduling and the chance to work from home. Join a supportive team that values your growth and offers numerous benefits, including career development support and healthcare options.

Benefits

Online GP services 24/7

Paid carer’s leave

Family leave with pay

Discounts on EE & BT products

Career development support

Season Ticket Travel Loan

Volunteering days

Optional private healthcare

Dental coverage

Qualifications

• Confident communicator with a knack for engaging with people.
• Ability to adapt transferable skills for a sales advisor role.

Responsibilities

• Engage with customers over the phone about digital products.
• Provide training to discuss products and services confidently.

Skills

Communication Skills

Sales Skills

Customer Engagement

Job description

Job Title: Call Center Agent - Uncapped Commission (Stockton-on-Tees)

Company:

EE

Location:

Stockton-on-Tees, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

2

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

Location: Darlington

Employment Type: Permanent, Full-time

Salary: £25,087.00 rising to £25,684.00 at 9 months, plus uncapped commission

Hourly Rate: £12.82 rising to £13.12 at 9 months

If you’re a confident communicator who enjoys engaging with people, this role might be perfect for you. Whether you have extensive life experience or handle daily family negotiations, your transferable skills can succeed in a sales advisor role with EE. We will provide training to help you confidently discuss our products and services.

Our approach is not about 'hard sales'. You will talk to customers over the phone about enhancing their digital lives and selecting suitable products. Join our Sales Team in Darlington and use your skills to make a difference.

We recognize that life is dynamic and this role offers flexibility. We support your success by allowing you to schedule your breaks, bank time, and occasionally work from home.

Benefits:

• Starting salary of £25,087, increasing to £25,684 after 8 months, plus incentives and bonuses.
• Access to online GP services 24/7 for you and your immediate family, fully funded.
• Market-leading paid carer’s leave, up to 2 weeks.
• Family leave with 18 weeks full pay and 8 weeks half pay in the first year.
• Discounts on EE & BT products, saving hundreds annually.
• Career development support to help you achieve your goals.
• Season Ticket Travel Loan to assist with commuting costs.
• Volunteering days to support your community.
• Optional private healthcare and dental coverage for you and your family.

Join a supportive team with meaningful training and growth opportunities. What are you waiting for?