Cafe & Visitor Experience Associate — Flexible Hours

Dwr Cymru Cyf; Dreenhill; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Staff discounts

Full training

Uniform provided

Beautiful location

Flexible hours

Job summary

Dŵr Cymru Welsh Water operates the Llys y Fran Visitor Centre in Pembrokeshire. We’re seeking an enthusiastic team member to assist visitors, run the shop and cafe, and support on-site safety and cleanliness.

The role involves customer-facing duties at a not-for-profit organisation, with flexible weekday/weekend shifts and staff benefits. Training is provided to cover all site procedures.

Qualifications

• Health & safety experience required.
• Retail customer service experience preferred.
• DBS check required prior to start date.
• Flexibility to work on weekdays and weekends.

Responsibilities

• Ensure safety on site following procedures.
• Provide visitor information on walks, cycles and activities.
• Display shop items and manage stock to maximise income.
• Reconcile daily income with till receipts.
• Engage with visitors as an ambassador of Dŵr Cymru Welsh Water.
• Serve food and beverages to customers.
• Keep tables clean and ready for customers.
• General cleaning in kitchen and storage areas.

Skills

Health & safety

Retail customer service

Public interaction

Initiative

English communication

Commercial awareness

Numeracy / till

Job description

Dŵr Cymru Welsh Water operates the Llys y Fran Visitor Centre in Pembrokeshire. We’re seeking an enthusiastic team member to assist visitors, run the shop and cafe, and support on-site safety and cleanliness.

The role involves customer-facing duties at a not-for-profit organisation, with flexible weekday/weekend shifts and staff benefits. Training is provided to cover all site procedures.