Visitor Centre Café Host – Growth & Training

Dŵr Cymru Welsh Water; Rhayader; In loco; GBP 15.000 - 22.000; Part-time

Vantaggi offerti da questo lavoro

TOIL

Annual Living Wage increase

20% employee discount on Elan Valley活动

20% discount at visitor attractions

Descrizione del lavoro

Dŵr Cymru Welsh Water is recruiting for a casual, customer‑facing role at the Elan Valley Visitor Centre near Rhayader. You will prepare and serve food and beverages, maintain a welcoming environment, and assist with gift shop duties while engaging visitors with local walking and cycling information.

Located in Mid-Wales at Elan Valley, the role requires reliable transport and offers a range of staff benefits and opportunities to grow within the visitor centre operations.

Competenze

• Experience working with members of the public in a café, retail, reception, front‑of‑house or customer‑facing environment.
• Experience providing helpful, professional customer service.
• Enthusiastic about putting our customers first every day.
• Knowledge or experience of health and safety processes.
• Competent numeracy skills with Point of Sale systems (til) operating skills.

Mansioni

• Prepare and serve food and beverages to customers in a friendly and professional manner.
• Keep tables clean, tidy and ready for customers to use.
• Support general cleaning within the kitchen and storage areas, helping to maintain a clean and welcoming environment.
• Follow appropriate procedures to help maintain a safe and welcoming environment for everyone on site.
• Provide a friendly and helpful information service, sharing information with visitors about local walking and cycling routes and other activities.
• Complete daily reconciliation of income against till receipts.
• Help keep the gift shop looking welcoming and well stocked, displaying items and replenishing stock as needed.
• Engage with visitors and provide a positive experience as an ambassador for Welsh Water.

Conoscenze

Customer service experience

Public-facing environment

English communication

Health and safety knowledge

Numeracy with POS

Strumenti

Point of Sale (POS) systems

Descrizione del lavoro

Dŵr Cymru Welsh Water is recruiting for a casual, customer‑facing role at the Elan Valley Visitor Centre near Rhayader. You will prepare and serve food and beverages, maintain a welcoming environment, and assist with gift shop duties while engaging visitors with local walking and cycling information.

Located in Mid-Wales at Elan Valley, the role requires reliable transport and offers a range of staff benefits and opportunities to grow within the visitor centre operations.