Cafe Team Member

ENGINEERINGUK; Aberdare; On-site; GBP 18,000 - 22,000; Full time

Job summary

Join a leading café team as a Team Member, where you'll contribute to excellent customer experiences through cooking, serving, and maintaining cleanliness. Enjoy flexible hours, opportunities for progression, and a supportive work environment focused on diversity and inclusion.

Benefits

Colleague Clubcard with discounts at Tesco

Flexible working

Retirement plan

Life assurance

Uniform provided

Holiday entitlement starting at 28 days

Qualifications

• Commitment to hospitality and excellent customer service.
• Knowledge of health and safety standards.

Responsibilities

• Keeping kitchen equipment and utensils clean and tidy.
• Serving customers efficiently and with care.
• Preparing, cooking, and serving food according to the menu.

Skills

Customer Service

Teamwork

Multitasking

Organisation

Adaptability

Job description

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About the role

Tea is brewing. Café doors are opening. The day is about to start, and so are our café team members. They're the talented people making every day a little better for our customers. Now, you can join them.

As a Team Member in our café, you're part of everything - a bit of cooking, a bit of chatting with customers, and a lot of impact. As someone dedicated to great service, you'll make sure that every dish you prepare and serve lives up to the promise of our menu and meets all safety standards. You'll also help keep everything, from kitchen equipment to customer tables, tidy and clean.

This is a lively role, full of everyday challenges, but that's part of what makes it exciting. Benefits include flexible working hours, opportunities for progression, and more.

We offer a minimum of 16 guaranteed hours per week for new colleagues, with options to work fewer hours (minimum 12). We are flexible with scheduling and support colleagues' availability. Please note, applicants must be 18 or over to apply. Read more.

Responsibilities

• Keeping kitchen equipment and utensils clean and tidy.
• Serving customers efficiently and with care.
• Following food safety and hygiene regulations and keeping records.
• Practising FIFO stock rotation to keep food fresh.
• Accepting deliveries and storing food safely.
• Adhering to operational policies and procedures.
• Preparing, cooking, and serving food according to the menu.
• Maintaining standards and ensuring food availability.
• Knowing the menu thoroughly and serving food correctly.
• Resolving customer complaints and informing the Café Manager.
• Staying updated with business communications and new initiatives.
• Cleaning and sanitising tables to keep the café clean.

Requirements

• Commitment to hospitality and excellent customer service.
• Knowledge of health and safety standards.
• Ability to work efficiently and maintain cleanliness.
• Teamwork, proactive attitude, multitasking, and organisation skills.
• Adaptability to a fast-paced environment.

Benefits

• Colleague Clubcard after 3 months, with discounts at Tesco.
• Request flexible working from day one.
• Retirement plan, life assurance, wellbeing resources.
• Exclusive discounts on various purchases.
• Uniform provided, holiday entitlement starting at 28 days including bank holidays.
• Access to diverse colleague networks.

About Us

With 329 cafes nationwide, we focus on excellent customer experience and a family-like environment. We are committed to diversity, equity, and inclusion, welcoming everyone to be themselves. We support flexible working and are an accredited Disability Confident Leader. For accessibility support, visit our website. Roles may close early during high application volumes. Only shortlisted candidates receive interview feedback.